What are the responsibilities and job description for the Insurance Claims Coordinator position at Singing River Health System?
Insurance Claims Coordinator Position Overview Education Attention to detail and the ability to multi-task in complex situations is required. Must have the ability to maintain collaborative and respectable working relationships throughout SRHS and other organizations
Singing River Health System Administrative Building - Gautier | Full-Time | Monday- Friday 8am-4:30pm |
Mississippi
United States
The Insurance Claims Coordinator reviews, handles and takes
appropriate action on all unpaid or denied insurance claims in excess of 30
days since submission date. He/She gives special consideration to large
balances and/or aged claims; handles matters relating to account audits by
insurance audit firms providing requested information and/or disputing outcome
of findings; works closely with insurance billers, coding, medical records,
provider offices, ancillary departments and business office personnel to achieve
claim resolution. The Insurance Claims Coordinator is responsible for follow
up of designated insurance accounts, balancing accounts, identifying
underpayments, finalization of insurance matters, and audits regarding certain
claims.
DISCLAIMER: This is not necessarily an exhaustive
list of all responsibilities, duties, skills, efforts, requirements or working
conditions associated with the job. While this intends to be an accurate
reflection of the current job, management reserves the right to revise the job
or to require that other or different tasks performed as assigned.
High school graduate or equivalent required.
License
N/A
Certification
N/A
Experience
A minimum of two (2) years’ patient accounting and insurance experience preferred. Experience in a hospital or healthcare setting preferred.
Physical Demands
Work is moderately active: involves sitting with frequent requirements to move about the office, move about the facility, and to travel to another facility within the SRHS service area. Work involves exerting a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body.
Work involves using many physical motions in performing daily work activities; subject to exposure of body fluids, sputum and tissues, which may carry the hazard of infectious disease. Work involves using repetitive motions: substantial movements of the wrists, hands, and or fingers while operating standard office equipment such as computer keyboard.
Work involves being able to perceive the nature of sound at normal speaking levels with or without correction; the ability to make fine discriminations in sound. Work requires close visual and acuity and the ability to adjust the eye to bring an object into sharp focus, i.e. shift gaze from viewing a computer monitor to forms/printed material that are closer to compare data at close vision.
Must be able to be active for extended periods of time without experiencing undue fatigue. Must be able to work schedules assigned with the understanding that changes may be instituted according to the needs of the hospital for off days, shifts or weekends.
Mental Demands
Must demonstrate keen mental faculties/assessment and decision making abilities. Must demonstrate superior communication/speaking/enunciation skills to receive and give information in person and by telephone. Must demonstrate strong written and verbal communication skills. Must possess emotional stability conducive to dealing with high stress levels. Must demonstrate ability to work under pressure and meet deadlines.
Special Demands
Must possess superior customer service skills and professional etiquette. Must possess proficient knowledge and ability to use a computer (must be keyboard proficient) and other office technology (i.e., telephone, fax, etc.), MS Outlook and Word.
Must be able to demonstrate appropriate clinical judgment and apply appropriate professional skills to a patient population of all ages.