MEDICAL OFFICE FRONT DESK PRN

Job Overview

We are seeking a dedicated and energetic Medical Office Front Desk PRN to join our healthcare team. In this vital role, you will serve as the first point of contact for patients, visitors, and healthcare providers, ensuring a smooth and welcoming experience. Your responsibilities will include managing patient check-ins and check-outs, handling phone communications with professionalism, verifying insurance information, and supporting clinical staff with administrative tasks. This position offers flexible scheduling to accommodate varying clinic needs while maintaining high standards of patient service and confidentiality. The ideal candidate will bring a positive attitude, strong organizational skills, and a passion for delivering exceptional healthcare support.

Responsibilities

• Greet patients and visitors warmly, providing excellent customer service while managing front desk operations.
• Schedule appointments efficiently using electronic health record (EHR) systems such as Practice Fusion.
• Verify insurance coverage, perform insurance eligibility checks, and process medical collections accurately.
• Manage multi-line phone systems with professional phone etiquette, directing calls appropriately and taking detailed messages.
• Maintain accurate medical records by reviewing documentation for completeness and compliance with HIPAA policies.
• Support clinical staff with administrative tasks such as filing, data entry, intake documentation, and appointment reminders.
• Ensure clinic compliance with health information management standards and confidentiality policies at all times.

Skills

• Proven experience in medical office administration or front desk roles within clinics or healthcare settings.
• Strong knowledge of EMR/EHR systems like Practrice Fusion
• Excellent computer skills including proficiency in Microsoft Office Suite (Word, Excel) for documentation review and reporting.
• In-depth understanding of health insurance processes including verification, billing, and claims processing for Medicare and private insurers.
• Bilingual abilities are highly desirable to serve diverse patient populations effectively.
• Exceptional communication skills—both verbal and written—and the ability to handle multi-line phone systems with professionalism.
• Knowledge of clinical confidentiality policies combined with attention to detail in documentation review and data entry tasks.Join us in providing compassionate healthcare support that makes a difference! This role is ideal for motivated individuals eager to contribute to a dynamic clinical environment while developing their career in medical administration. We value proactive team players who thrive on delivering outstanding patient service in a fast-paced setting!

Pay: $10.50 - $11.00 per hour

People with a criminal record are encouraged to apply

Work Location: In person

Salary : $11 - $11