Outside Sales

Job Title: Outside Salesman

Position Reports To: Division Manager

Department: Minneapolis Warehouse

The statements below are intended to describe the general nature and level of work being performed by persons assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.

General Summary : The outside sales representative is responsible for selling corporate products or services through the achievement of opportunity-based sales quotas. The outside sales representative will reach his or her business targets through effective management of designated territories and physical visits to customer sites. This individual will also develop ongoing, profitable relationships with customers and continually maintain a professional image of the company. Integrity, passion, and in - person presentational skills are essential for this role .

Essential Functions

• Perform professional presentations or demonstrations of company product(s)/service(s) while on-site.
• Penetrate all targeted accounts and radiate sales from within client base.
• Overcome objections of prospective customers.
• Emphasize product/service features and benefits, quote prices, discuss credit terms, and prepare sales order forms and/or reports.
• Build and foster a network of referrals to create new opportunities for revenue growth.
• Generate and develop new customer accounts to increase revenue, by coldcalling if necessary.
• Ensure follow-up by passing leads to Account Managers with calls-to-action, dates, complete profile information, sources, and so on.
• Always maintain professionalism, tact, diplomacy, and sensitivity to portray the company in a positive manner. Actively manage call schedule to adequately cover assigned territory in a time-efficient manner.
• Use marketing data using applicable sales management software tools to maximize sales efficiency and effectiveness.
• Maintain accurate records; including sales call reports, expense reimbursement forms, billing invoices, and other documentation.
• Assist in creating RFP responses to potential clients.
• Work with a CRM program to generate weekly call reports and travel plans.
• Prepare annual marketing plan while coordinating with overall company and market strategy from Supervisor.
  
  

Education : Associates degree (A.A.) or equivalent from two-year college or technical school; or one or more year’s related experience and/or training; or equivalent combination of education and experience.

Experience: Minimum one to two years related experience in sales and customer service.

Skills & Abilities : To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position.

• Problem solving-the individual identifies and resolves problems in a timely manner and gathers and analyzes information skillfully
• Client Services-the individual manages difficult client and/or employee situations, responds promptly to their needs and solicits their feedback to improve service.
• Oral communication-the individual speaks clearly and persuasively in positive or negative situations.
• Quality management-the individual looks for ways to improve and promote quality and demonstrates accuracy and thoroughness.
• Planning/organizing-the individual prioritizes and plans work activities, uses time efficiently and develops realistic action plans.
• Adaptability-the individual adapts to changes in the work environment, manages competing demands and is able to deal with a frequent change, delays or unexpected events.
• Dependability-the individual is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.
• Safety and security-the individual actively promotes and personally observes safety and security procedures, and uses equipment and materials properly.
• Computer skills a plus, especially in Excel, Word and CRM.
  
  

Contact with others : P rovides routine information to and solicits situation specific information company wide from employees, managers and external relationships and general inquiries. Frequently handles calls from/contacts with confused and upset people, patience and tact is required. Participates in group brainstorm and problemsolving sessions. Maintains confidentiality .

Supervision Received : Minimal daily supervision receives goals and basic procedures for project assignments. Must handle prioritization with a variety of competing activities. Performs tasks independently with periodic supervisory review/audit. Seeks guidance to ensure complete and appropriate action.

Working Conditions: General office environment with minimal physical effort. Good working conditions requiring normal safety precautions. Frequent use of personal computer. Uses and performs routine maintenance (changing of toners and paper) of copier, fax machine and typewriter. Lift boxes of 10-50 pounds