What are the responsibilities and job description for the Shipping Supervisor position at Singer Equipment Company?
Why Singer?
Singer Equipment Company is not just a seller of food equipment – we cultivate partnerships and amplify success. Singer isn’t just a place to work; it’s a place to thrive. We empower our employees, fostering an environment where they can grow professionally and contribute to something larger than themselves.
We are the proud, 3-time recipient of the Foodservice and Supplies Dealer of the Year Award. Our commitment to our customers has earned us an unbeatable reputation within our industry. This is your opportunity to join a winning team!
At Singer Equipment Company, we value each and every one of our dedicated staff and therefore are pleased to offer a competitive starting wage, a comprehensive benefits package including: medical, dental, vision, short term and long-term disability, 401K with company match, group life insurance, flexible spending, paid time off, and paid holidays.
Why You'll Love Working Here
The Shipping Supervisor owns all outbound shipping functions and is fully accountable for execution, accuracy, and on-time performance. This role ensures all shipments-parcel, LTL, and truckload are processed correctly, documented, and shipped on schedule. This position also serves as the single point of ownership for all non-company vehicle shipping issues and is responsible for building the administrative support structure to sustain operation.
This role must work together with the Transportation Team to ensure alignment of scheduling, routing, and overall delivery performance.
Essential Functions
Core Ownership Areas
Are you ready to take your career to the next level? Apply today and let's cook up some success!
Singer Equipment Company is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected status under applicable law.
Singer Equipment Company is not just a seller of food equipment – we cultivate partnerships and amplify success. Singer isn’t just a place to work; it’s a place to thrive. We empower our employees, fostering an environment where they can grow professionally and contribute to something larger than themselves.
We are the proud, 3-time recipient of the Foodservice and Supplies Dealer of the Year Award. Our commitment to our customers has earned us an unbeatable reputation within our industry. This is your opportunity to join a winning team!
At Singer Equipment Company, we value each and every one of our dedicated staff and therefore are pleased to offer a competitive starting wage, a comprehensive benefits package including: medical, dental, vision, short term and long-term disability, 401K with company match, group life insurance, flexible spending, paid time off, and paid holidays.
Why You'll Love Working Here
- Make a Difference: Work with enthusiasm and integrity while ensuring communication, coordination and collaboration.
- Collaborative Spirit: Be part of a supportive and dynamic team environment.
- Growth Opportunities: Develop your skills and advance your career in a dynamic industry.
- Competitive Compensation & Benefits: Enjoy a rewarding package that reflects your contributions.
The Shipping Supervisor owns all outbound shipping functions and is fully accountable for execution, accuracy, and on-time performance. This role ensures all shipments-parcel, LTL, and truckload are processed correctly, documented, and shipped on schedule. This position also serves as the single point of ownership for all non-company vehicle shipping issues and is responsible for building the administrative support structure to sustain operation.
This role must work together with the Transportation Team to ensure alignment of scheduling, routing, and overall delivery performance.
Essential Functions
Core Ownership Areas
- FedEx / Parcel Shipments
- Full ownership of all FedEx and small parcel orders
- Ensure same-day processing, accuracy, and proper labeling
- Customer Opening Orders
- Oversee all customer opening orders from release through shipment
- Ensure prioritization and zero service failures
- LTL Truckload Shipments
- Coordinate, schedule, and execute all LTL and full truckload shipments
- Ensure carrier alignment and on-time departures
- Documentation & System Accuracy
- Create all Bills of Lading (BOLs) accurately and timely
- Ensure all orders are invoiced in the system prior to shipment
- Maintain complete and accurate shipping records
- Issue of Ownership (Non-Company Vehicles)
- Own and resolve all shipping-related issues not involving company drivers
- Includes carrier delays, damages, shortages, missed pickups, and escalations
- Act as the main communication point between carriers, customers, and internal teams
- Transportation Team Alignment
- Work together with the Transportation Team on all outbound activity
- Align daily on priorities, schedules, and route planning
- Communicate shipment readiness, delays, and issues in real time
- Support overall on-time delivery performance and continuous improvement initiatives
- Hire, train, and develop a Shipping Administrative Assistant
- Build a support structure that ensures:
- Coverage across all shipping functions
- Clear ownership of daily tasks
- No gaps in execution
- On-Time Shipping: Target greater than 90%
- Shipping Accuracy: Zero tolerance for BOL/invoice errors
- Carrier Issue Resolution: Fast turnaround and minimal repeat issues
- Operations Efficiency: No shipment delays due to internal breakdowns
- Cross-Team Alignment: Seamless coordination with Transportation Team
- 3 years in shipping, logistics, or warehouse operation
- Supervisory or leadership experience required
- Strong working knowledge of:
- FedEx / parcel systems
- LTL and truckload shipping
- BOL creation and ERP/shipping systems
- Proven ability to:
- Own problems through resolution
- Collaborate cross-functionally (especially with transportation teams)
- Manage multiple priorities in a fast-paced environment
- Lead and develop team members
- Warehouse and office-based role with daily dock interaction
- Hands-on leadership required
Are you ready to take your career to the next level? Apply today and let's cook up some success!
Singer Equipment Company is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected status under applicable law.