Business Head - Commercial Aesthetics

The Business Head, North America is for our EBD business (Energy Base Device), You will be accountable for stabilising, reassessing, and reshaping the North American business following a significant downscaling of operations.

This is a Business Head role for Commercial Aesthetics.

The role leads the business through a turnaround and operating model reset, while ensuring strict cash discipline, risk containment, and financial sustainability. A key focus of the role is to actively manage cash exposure, including oversight of debt recovery and coordination with external partners.

In parallel, the role acts as a strategic contributor to the global EBD (Energy Base Device) business, reporting to Global Head of EBD to ensure that learnings from North America inform broader global operating model and EBD strategy decisions.

Key Responsibilities

Business Stabilisation & Turnaround

- Lead the stabilisation and recovery of the North American business following organisational downsizing.

- Address legacy issues including inventory exposure, ageing stock, outstanding customer balances, and contractual disputes.

- Ensure continuity of operations while repositioning the business for long-term sustainability.

Operating Model Assessment & Redesign

- Assess the effectiveness of the current North America operating model, including structure, resourcing, cost base, and third-party dependencies.

- Define and implement a right-sized, sustainable operating model aligned with business scale, regulatory requirements, and EBD strategy.

- Evaluate and manage third-party providers to ensure effectiveness, compliance, and value.

- Use North America as a test-and-learn market for lean operating models applicable to the global EBD business.

Cash Management & Debt Recovery

- Own cash management and working capital performance for North America.

- Lead the strategy for debt identification, recovery, and resolution in partnership with Finance and Legal.

- Work with third-party collection agencies and external partners to recover overdue receivables and resolve disputes.

- Strengthen credit control, customer payment terms, and cash governance to prevent recurrence.

P&L & Financial Discipline

- Full P&L accountability for North America within an agreed cost base.

- Drive cost control, cash forecasting, and scenario planning.

- Ensure decisions are grounded in affordability and cash impact.

Commercial Leadership

- Oversee commercial activity with a focus on priority products, customers, and margin protection.

- Rationalise low-return or high-risk commercial activity.

EBD Strategy & Global Contribution

- Act as the primary North America interface to the global EBD organisation.

- Align regional execution with global EBD priorities.

- Provide insight on operating model and cash discipline to inform global decision-making.

Lean Leadership, Governance & Compliance

- Lead a small, multi-functional team with clear accountability.

- Ensure compliance with US and Canadian regulatory and quality requirements.

- Represent the company with customers, partners, and external stakeholders.

Profile & Experience

- Senior leadership experience (SVP-equivalent) in medical aesthetics, medical devices, or healthcare.

- Proven experience in turnaround, restructuring, or operating model redesign.

- Strong experience in cash management, working capital control, and receivables recovery.

- Experience managing third-party providers and external advisors.

Capabilities

- Strong commercial and financial acumen.

- Hands-on, execution-oriented leadership style.

- Comfortable operating in ambiguity and constrained environments.

- Strong stakeholder and external partner management skills.

What Success Looks Like

- A stable, compliant, and financially disciplined North American business.

- A clear and sustainable operating model aligned to EBD strategy.

- Improved cash position and reduced bad-debt exposure.

- Effective governance over third-party partners and receivables.