What are the responsibilities and job description for the DevOps / Testing Lead position at Sincera Technologies, Inc.?
DevOps / Testing Lead (Onsite Chicago)
C2C
- Lead engineering delivery and testing for the ServiceNow ESM convergence, ensuring high quality, predictable development through strong DevOps practices, disciplined releases, and adherence to platform standards
- Define and enforce DevOps standards for ServiceNow development, including:
- Environment strategy and management (dev/test/prod parity)
- Managing update sets
- Automated testing and deployment pipelines where feasible
- Release and rollback discipline
- Partner with development teams to ensure secure, compliant, and repeatable releases across the Golden Instance
- Enforce coding, configuration, and testing standards across all ServiceNow development work
- Lead code reviews and ensure adherence to OOTBfirst and reuse principles defined by the Platform Architect
- Define and own the end-to-end testing strategy for ESM convergence, including functional, regression, integration, and upgrade testing
- Establish common quality standards and entry/exit criteria for builds, releases, and golives across all waves
- Act as the single point of accountability for golive quality readiness
- Lead adoption and scaling of ServiceNow Automated Test Framework (ATF) for regression and functional testing
- Partner with DevOps and Development Leads to embed testing into release and deployment discipline
- Own defect triage, prioritization, and root cause analysis in partnership with Development teams and Architecture
- Provide clear, objective quality and risk reporting to program and executive leadership