What are the responsibilities and job description for the Front Office Assistant position at SINAI PERINATAL, LLC?
Private Perinatal Medical Practice Plantation, Fl.
We are a dedicated and compassionate perinatal medical office seeking a motivated, outgoing, and reliable individual to join our front desk team. This is a vital role in providing an exceptional first impression and positive experience for our patients. We see an average of 50-70 patients per day.
Key Responsibilities:
Greet patients warmly and professionally upon arrival.
Check patients in and out for appointments.
Prepare patient charts for visits.
Collect and process payments, generate receipts, and accurately enter transactions into the system.
Enter new patient demographic information into our database with attention to detail.
Perform administrative tasks such as filing, copying, and scanning patient charts.
Answer and manage incoming calls promptly and courteously.
Schedule and reschedule patient appointments.
Make daily appointment reminder calls to patients.
Perform end-of-day reconciliation procedures.
Assist the Office Manager with various administrative duties as needed.
Qualifications:
Must be bilingual in Spanish/Creole and English preferred. At least one other language Spanish or Creole.
Excellent communication and interpersonal skills.
Friendly, professional demeanor and a strong team player.
Ability to multitask and stay organized in a fast-paced environment.
Must uphold strict patient confidentiality and adhere to HIPAA guidelines.
Previous front desk or medical office experience is preferred.
If you are passionate about providing outstanding patient care and thrive in a supportive team environment, we encourage you to apply.