What are the responsibilities and job description for the Program Coordinator/Admissions Counselor position at Simpson University and Careers?
Description:
This position provides direct administrative and recruiting support for the Degree Completion program. Primary skills needed to successfully perform this job include but are not limited to excellent customer service, organization, strong use of technology, and excellent communication skills (oral & written).
This position is responsible for meeting and maintaining high-level goals for enrollment as established by the Assistant Director of Non-Traditional Admissions and Dean of Enrollment by recruiting high yield students. This is accomplished through non-overnight travel (approximately 2–3 times per month) outside the local region to college and transfer fairs, high schools, churches, and other constituent events.
Responsibilities also include working with prospective students and directing all aspects of undergraduate recruitment for an assigned region. This position assists students through the entire admissions process including financial aid documentation and other important enrollment processes.
Qualifications:
1. Bachelor’s degree preferred
2. Two years administrative assistant or office coordination preferred; one or more years of student recruitment experience or sales experience preferred
3. Initiative to learn and maintain the procedures and processes of the Degree Completion Office
4. Proficient in Microsoft Office software applications (e.g. Word, Excel, Access, etc.)
5. Ability to use key technology tools such as CRM and SIS and to learn new programs
General Expectations:
1. Personal relationship with Jesus, a vibrant Christian faith, and a commitment to Christian community; capable of sharing faith and engaging in conversations about Christ
2. Demonstrate Simpson University Values in the performance of all duties
3. Maintain lifestyle in accordance with Simpson University Lifestyle Policy in Staff Handbook
4. Maintain the confidentiality of information, data and records
5. Properly exercise tact, diplomacy, discretion, and professional judgment
6. Demonstrate strong customer service skills in the performance of job duties
7. Demonstrate good organizational and communication skills in the performance of job duties
8. Supervises employees in accordance with Simpson University policies and procedures
9. Support the overflow needs of other departments within the respective university area
10. Perform other duties in accordance with this position as deemed necessary by the immediate supervisor
Essential Functions:
1. Meet daily, weekly, and monthly plans and means for achieving recruitment goals for each entering term developed in cooperation with the Degree Completion Director
2. Meet and maintain high-level goals for enrollment provided by the Degree Completion Director
3. Assist in evaluating and improving current recruitment processes, procedures, and strategies
4. Coordinate financial aid advisement for new students in cooperation with Financial Aid Office
5. Maintain a current understanding of various recruitment information including, but not limited to financial aid procedures, transcript evaluation, registration processes, and the use of the CRM tool
6. Review and accept applicants under regular acceptance criteria
7. Provide excellent customer service experiences to prospective and current students
8. Process new student applications: work with candidates to gather required documents, schedule interviews, assist with registration, etc.
9. General support for Degree Completion programs as needed
10. Manage and Assist students, faculty, and staff that visit the department
11. Manage the needs of the office: processing check requests, filing, copying, deliveries, etc.
12. Facilitate the Retention process, track registration, entering candidates Ed Plans into Colleague
13. Collaborate with the CELT department for effective operation of Canvas system for faculty, students, and staff
14. Monitor the degree completion budget, monitoring and assisting with budget development
15. Assist in Coordinating all Degree Completion events
16. Support the Director, Degree Completion
17. Light tech support for Degree Completion department adjuncts
18. Oversee the record keeping of syllabi and textbook orders
19. Assist with the organization of the Degree Completion shared Drive & fillable forms
20. Create flyers, postcards, announcements; update digital resources, social media, and website content for Degree Completion
Physical Requirements:
Job Title:
Program Coordinator/Admissions Counselor
Typical Working Conditions:
(Describe environment including exposure to heat, cold, fumes, chemicals, allergens, mold, etc.)
Indoors in controlled environment
Equipment Used:
(List all manual and automated equipment used in the course of performing essential functions.)
Computer, scanner, copier, mouse, keyboard, stapler, 3-hole punch, letter opener
Essential Physical Tasks:
(List all physical tasks encountered in performing essential functions - i.e. sitting for long periods of time using a computer, standing, climbing ladders, etc.)
Sitting for long periods of time using a computer
Analysis of Physical Demands to Perform Essential Functions:
Key (Based on typical week):
N=Never
R=Rarely (Less than 1 hour per week)
O=Occasional (1%-33% of time)
F=Frequent (34%-66% of time)
C=Constant (over 66% of time)
Activity
Frequency
Activity
Frequency
N
R
O
F
C
N
R
O
F
C
Lifting/Carrying
Twisting/Turning
Under 10 lbs
X
Reach over shoulder
X
11-20 lbs
X
Reach over head
X
21-50 lbs
X
Reach outward
X
51-100 lbs
X
Climb
X
Over 100 lbs
X
Crawl
X
Kneel
X
Pushing/Pulling
Squat
X
Under 10 lbs
X
Sit
X
11-20 lbs
X
Walk-Normal Surfaces
X
21-50 lbs
X
Walk-Uneven Surfaces
X
51-100 lbs
X
Walk-Slippery Surfaces
X
Over 100 lbs
X
Stand
X
Bend
X
Driving
Automatic Trans
X
Standard Trans
X
Other
Keyboard/Ten Key
X
Fingering (fine dexterity)
X
Handling (grasping, holding)
X
Repetitive Motion – Hands
X
Repetitive Motion - Feet
X
Salary: $21-$24 hourly
Salary : $21 - $24