What are the responsibilities and job description for the Window Cleaning Technician position at Simply Superior Window Cleaning(Acquired)?
TECHNICIAN
Job Title: Technician
Reports To: Justin Magruder, President/CEO
Last Updated: June 2025
Status & Salary: Non-Exempt & Hourly. $20-25 per hour.
SUMMARY OF ROLE
The technician provides our core services to our clients while providing an excellent customer service experience. These services include but may not be limited to window cleaning, pressure washing, rain gutter cleaning, awning cleaning and solar panel cleaning.
ESSENTIAL DUTIES
- Completes assigned work orders while hitting key effective hourly rate target.
- Maintains a customer satisfaction rating at 4 or 5 at all times to achieve an increase in customer satisfaction, profitability and repeat business.
- Uses scheduling software to track job times
- May be required to train inexperienced assistants.
· Maintains clean and safe work site by following safety rules and procedures and wearing personal protective equipment as required.
- Attends staff meetings and training as required.
- Performs other duties as assigned.
KNOWLEDGE, SKILLS & ABILITIES
- Exceptional interpersonal skills which positively benefit interaction with internal and external customers.
- Ability to successfully communicate with customers as to the work to be completed at each job and describe our process for completing such work
· Ability to operate a variety of light equipment and hand tools according to established safety and risk management practices.
· Organized and efficient with time.
· Ability to work outside for the majority of the workday
· Ability to read and interpret instructions.
· Be available to work a flexible work schedule between 4:00 a.m. and 7:00 p.m. Monday-Friday and an occasional Saturday or Sunday.
QUALFICATIONS
- Access to reliable transportation.
- Clean DMV - Will be driving company vehicles
Salary : $20 - $25