What are the responsibilities and job description for the Front Desk Receptionist position at Simply Superior Health Care?
Job Title: Medical Office Receptionist
Practice Type: Moderate-Sized Family Medicine Practice
Employment Type: Full-Time
Compensation: Pay commensurate with experience
Position Overview
We are seeking an experienced, motivated Medical Office Receptionist to join our fast-growing, multi-faceted family medicine practice. This is a wonderful opportunity for a professional who thrives in a busy clinical environment and enjoys being at the heart of patient care operations.
Our practice offers a wide range of services and procedures, and we are looking for a proactive, forward-thinking receptionist who can confidently manage a high-volume front desk while delivering exceptional patient service.
Key Responsibilities
- Greet and assist patients in a professional, warm, and efficient manner
- Schedule appointments using Practice Fusion EMR, ensuring accuracy and thoughtful coordination of patient needs
- Verify insurance eligibility and benefits
- Collect copays, deductibles, and other patient fees at check-in
- Manage a busy front desk and patient messaging system
- Maintain accurate patient records and demographic information
- Communicate effectively with providers and clinical staff to support daily operations
- Adapt quickly to workflow changes in a growing practice
Required Qualifications
- 3–5 years of experience in a busy medical office or family medicine practice
- Working knowledge of Practice Fusion EMR is essential, particularly for:
- Scheduling
- Insurance verification
- Front desk collections
- Strong insurance verification and schedule-management skills
- Ability to juggle multiple tasks while remaining calm, organized, and patient-focused
- Excellent communication and teamwork skills
- Proactive, adaptable, and solutions-oriented mindset
Ideal Candidate Traits
- A mindful scheduler who understands patient flow and individual needs
- Comfortable stepping into a fast-paced environment and ramping up quickly
- Reliable team player who contributes positively to a growing practice
- Detail-oriented with strong follow-through
Why You’ll Be Excited to Work Here
This role is perfect for someone who wants more than just a front desk job. As a growing, multi-service family medicine practice, we offer real opportunities to make an impact, expand your skills, and grow alongside the organization. You’ll be a key part of the patient experience from day one and trusted with meaningful responsibility early on.
If you enjoy being busy, solving problems, working closely with a collaborative team, and contributing to a practice that’s actively expanding, this position offers both stability and momentum. Your experience will be valued, your contributions will matter, and no two days will feel the same.
Pay: $18.00 - $20.00 per hour
Benefits:
- Professional development assistance
Experience:
- Practice Fusion EMR: 2 years (Required)
Shift availability:
- Day Shift (Preferred)
Work Location: In person
Salary : $18 - $20