What are the responsibilities and job description for the Front Desk Receptionist position at Simply Southern Chiropractic Center?
Front Desk Receptionist
Simply Southern Chiropractic Center
Summary:
Join Simply Southern Chiropractic Center as a full-time front desk receptionist. Provide exceptional patient service in a warm, professional environment. This role involves multitasking, clear communication, and occasional hands-on patient care support. Ability to work at both Greer and Greenville locations is required.
About Us:
For over a decade, Simply Southern Chiropractic Center has fostered a supportive and professional workplace built on integrity, respect, and teamwork. We offer thorough training, merit-based advancement, and a culture that values experience, professionalism, and thoughtful maturity. With locations in Greer and Greenville, SC, we are a trusted community partner and a great place to grow your career.
Responsibilities:
- Greet and check in patients warmly
- Answer phones and schedule appointments
- Manage patient and staff flow while multitasking
- Respond promptly to office emails
- Respond promptly to patient texts via our CRM system
- Maintain a friendly and professional office atmosphere
- Process payments accurately and reconcile with EMR
- Follow up on missed or cancelled appointments
- Explain insurance benefits and financing options
- Educate patients on chiropractic care benefits
- Assist with hands-on patient care when cross-trained
Qualifications:
- High school diploma or equivalent required; associate’s degree preferred
- Confident communicator with strong interpersonal skills
- Professional with the ability to handle public interactions with “tough skin”
- Detail-oriented with strong math and payment accuracy skills
- Familiarity with Apple products; willingness to learn new software and AI tools
- High emotional intelligence and team player mentality
- Commitment to a long-term career and supportive of chiropractic care
- Willingness to be cross-trained for patient care assistance
Preferred (Not Required):
- Knowledge of medical coding and billing
- Understanding of anatomy and physiology
Benefits:
- Competitive salary
- Health insurance after 90 days (50% employer-paid premium)
- 401(k) with employer matching after 1 year
- PTO accrued from day one, usable after 6 months
- Complimentary chiropractic care for employees and full-time employees’ spouses and children (18 & under)
- Scrubs provided
- Jury duty pay
- Staff team-building events, offsite trips, plus birthday and work anniversary celebrations
Schedule:
- Tuesday: 10:00 AM – 8:00 PM
- Wednesday: 7:30 AM – 5:30 PM
- Thursday: 10:00 AM – 8:00 PM
- Friday: 7:30 AM – 5:30 PM
- Saturday: 8:00 AM – 2:00 PM (Saturday work hours are non-negotiable)
Additional Information:
- Position based in Greer office; must be able to work at Greenville location as neededOccasional travel required for staff development
- Initial training will take place on Mondays during the first 6 to 8 weeks of employment to set new team members up for success
- This role includes cross-training to assist with hands-on patient care when necessary. We work as a team and support each other to provide the best patient experience possible.
How to Apply:
Submit your resume and cover letter to hiring@simplysouthernchiro.com. Please include a brief introduction and three reasons why you would be a great fit. Incomplete applications without a cover letter and the three reasons may not be reviewed.
We understand this application process involves several steps, and we appreciate your effort in following them carefully. To be considered, applications must include both a cover letter and the three reasons mentioned above. Submissions missing these components will not be reviewed.
Please do not call the office. If you follow the instructions carefully, we will reach out to you.
Job Type: Full-time
Pay: $18.00 - $21.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Health insurance
- Health savings account
- Paid time off
Application Question(s):
- Are you okay with the hours listed for this position?
- Are you okay with the pay range listed for this position?
- Did you email your resume and cover letter to hiring@simplysouthernchiro.com? Applicants that do not follow submission requirements will not be considered for hire.
Ability to Commute:
- Greer, SC 29650 (Required)
Work Location: In person
Salary : $18 - $21