What are the responsibilities and job description for the New Patient Dental Coordinator position at Simply Dental?
The Dental Scheduling Coordinator plays a key role in ensuring productive and efficient schedules for both doctors and hygienists while delivering an excellent patient experience. This position reports directly to the Area Manager and Director of Operations, and works closely with dentists, hygienists, Office Managers, and Patient Coordinators to support the overall success of our practices.
Keep doctor and hygiene schedules productive using recall and treatment lists
Schedule appointments based on provider preferences and block scheduling templates
Review patient records and outstanding treatment before each day’s schedule
Monitor schedules daily; fill last-minute openings using ASAP lists
Contact patients to schedule recare, treatment plans, and cancellations
Verify and update insurance information for new and existing patients
Communicate effectively with patients regarding treatment plans, insurance, copays, and financing options
Maintain accurate documentation in practice software (commlog, spreadsheets, reports)
Support office manager and operations team with scheduling goals
Perform other duties as assigned
Proficiency with dental practice management software and MS Office
Strong communication, organization, and problem-solving skills
Ability to remain professional under pressure and maintain confidentiality (HIPAA)
Collaborative, dependable, and responsive to feedback
Knowledge of OSHA and HIPAA compliance
High School Diploma or GED required
5 years of dental experience preferred
