What are the responsibilities and job description for the Assistant General Manager position at Simply Crepes at Bay Road?
Our mission is simple. We create memories by delivering progressively traditional, handcrafted craveable food, in a warm, captivating environment that you’ll want to share with friends and family.
As Assistant Manager you will assist and work with the General Manager with overall operations of the FOH. Assist with the HOH of the restaurant as needed, which may include overseeing the staff, monitoring inventory, purchasing equipment and supplies, maintaining the dining room’s appearance, and ensuring quality customer service and compliance with all food and beverage regulations. Assist with training, hires, and schedules other employees. Responsible for maintaining the FOH operation compliant to ALL health code Inspections and company standards. Reports to General Manager.
Job Responsibilities:
- Maintaining and upholding our company's vision and values.
- Ensure that all areas of the FOH are kept clean and in excellent working condition
through personal inspection and by following the restaurant’s preventative maintenance
programs.
- Dedicated to providing excellent customer service, improving the customer experience,
and ability to address customer complaints and resolve.
- Assist staff as needed with orientation of company and department rules, policies and
procedures and training of new employees.
- Assist with scheduling labor as required by anticipated business activity while ensuring
that all positions are staffed when and as needed and labor cost objectives are met.
- Use tracking tools to measure how well staff understands product knowledge, the 5
steps of service, hospitality standards and cleanliness standards.
- Use and update FOH check lists to ensure staff maintains an efficiently run and clean
FOH and Responsible for maintaining appropriate cleaning schedules for dining areas.
- Assist with preparations for opening and closing times.
- Demonstrating a passion for details and a willingness to learn.
- Exhibiting a familiarity with daily menus.
- Maintaining a safe, sanitary, and organized work environment.
- Performs other duties as required or assigned by General Manager.
- Helps and supports the Chef if requested or needed.
Working at Simply Crepes at Bay Road
- Health insurance