What are the responsibilities and job description for the Rockstar Technical Engineer position at Simplified IT Consulting?
Founded in 2015, Simplified IT Consulting is a trusted Managed Service Provider (MSP) based in Woodland Hills, California, serving businesses in the Greater Los Angeles area and beyond. The company delivers secure, reliable, and streamlined technology solutions, including managed IT services, cybersecurity, cloud solutions, and strategic technology consulting, tailored to small and mid-sized businesses. Simplified IT Consulting prioritizes proactive management, end-to-end security, and personalized support that ensure smooth and secure business operations. Known for its commitment to trust, integrity, and collaboration, the company values meaningful client relationships, acting as an extension of their team. Driven by their mission to simplify IT, they help organizations focus on growth with confidence and peace of mind.
This is a full-time hybrid role for a Technical Engineer based in Los Angeles, California, with some flexibility for remote work. The Technical Engineer will be responsible for providing hands-on technical support, managing and maintaining IT infrastructure, and implementing secure, innovative technology solutions for clients. Key tasks include troubleshooting and resolving network or system issues, deploying and managing cloud and on-premises solutions, collaborating with clients to strategize and execute IT improvements, and ensuring compliance with industry security standards. The role also involves contributing to continuous improvement and customer-focused IT consulting services.
- Strong technical support and troubleshooting skills, including hardware, software, and networking knowledge
- Proficiency with cloud platforms (e.g., Microsoft Azure, AWS) and virtualized environments
- Experience in cybersecurity protocols, compliance standards, and threat mitigation
- Familiarity with IT infrastructure, managed IT services, and strategic technology implementation
- Excellent communication skills to effectively interact with clients and team members
- Ability to juggle multiple projects in a dynamic, client-focused environment
- Relevant certifications (e.g., CompTIA Network , Microsoft, AWS Certified Solutions Architect) are a plus
- Bachelor’s degree in Computer Science, Information Technology, or related field preferred