What are the responsibilities and job description for the Enterprise Account Manager position at Simplex?
This role is on-site in Austin, TX near The Domain.
We are a growing recruiting technology company helping employers connect with and hire essential workers. Our data-driven platform uses AI-powered matching and performance insights to connect employers with relevant candidates across online channels.
Our performance-based approach helps customers improve recruiting efficiency and hiring outcomes. Internally, we foster a collaborative, high-performance culture built on transparency, encouragement, and shared success.
Role Overview
We are seeking a National Account Manager to manage a portfolio of established enterprise customer accounts. This role owns account retention, renewals, and revenue growth while serving as a strategic advisor to senior executives and C-suite stakeholders.
The ideal candidate combines strong technical aptitude with commercial expertise to drive customer outcomes, identify expansion opportunities, and protect recurring revenue.
Location: Austin, TX — fully in-officeCompensation: $90,000 base salary plus commission
Responsibilities
Own a portfolio of established enterprise accounts, with responsibility for retention and net revenue growth.
Lead renewal strategy and execution, including forecasting, risk identification, and contract negotiations.
Build and maintain trusted relationships with senior executives and C-suite stakeholders.
Identify and execute upsell and expansion opportunities aligned with customer goals and performance data.
Translate platform capabilities, data insights, and campaign performance into clear business value.
Partner with Sales, Product, and Client Success teams to drive adoption and customer success.
Proactively identify account risks and develop mitigation plans to protect revenue.
Maintain accurate account activity, forecasts, and documentation in the company’s CRM.
Qualifications
Proven experience managing enterprise-level customer accounts.
Demonstrated success in account retention, renewals, and revenue expansion.
Experience building and managing relationships with senior executives and C-suite stakeholders.
Strong technical aptitude, including the ability to understand and communicate complex platform capabilities and data.
Consultative approach with strong upselling and value-based selling skills.
Excellent communication, presentation, analytical, interpersonal, and negotiation skills.
High level of ownership, accountability, and self-direction.
Permanent authorization to work in the United States without current or future employer sponsorship.
Benefits
Competitive base salary plus commission.
Employer-sponsored fitness benefits.
Company-paid health, vision, and dental insurance premiums for employees and dependents.
401(k) retirement plan with an employer contribution.
Paid company holidays and a managed paid time off program.
Fully paid parental leave.
Catered lunches, snacks, and beverages.
Company events and team activities.
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Salary : $80,000 - $90,000