What are the responsibilities and job description for the Captain position at Simplevenue?
Overview
The Captain oversees service and plays a central role in delivering an exceptional guest experience. This position leads front-of-house operations, maintains a polished presence, and works closely with the team to ensure seamless and elevated service. The ideal candidate is confident, professional, detail-oriented, and thrives in fast-paced, refined settings.
Key Responsibilities
The Captain oversees service and plays a central role in delivering an exceptional guest experience. This position leads front-of-house operations, maintains a polished presence, and works closely with the team to ensure seamless and elevated service. The ideal candidate is confident, professional, detail-oriented, and thrives in fast-paced, refined settings.
Key Responsibilities
- Lead by example, demonstrating strong guest relations and professionalism.
- Guide and support a small frontofhouse team in an intimate service environment.
- Conduct monthly inventory counts and manage weekly ordering and invoices.
- Maintain a clean, organized space that meets health and safety standards.
- Strong leadership skills with a proactive, solutionsoriented attitude.
- Exceptional communication skills and ability to engage with guests.
- Ability to manage both frontofhouse service and operational responsibilities.
- Familiarity with reservation systems (OpenTable preferred) and POS systems (Tabit or Toast preferred), with willingness to learn new systems as needed.