What are the responsibilities and job description for the Retention Marketing Associate position at Simplehuman?
Day to day life has room for improvement.
That was our basic thinking when we founded Simplehuman in 2000. Our mission is to bring high-performance innovation to basic but essential tasks in our daily routine. Through new technologies, meticulous engineering and an obsession for improvement, we find new and better ways to achieve basic but important daily tasks.
About The Role
Join Simplehuman’s Marketing team as a Retention Marketing Associate and become a driver for growth in a results-driven, creative environment. Based on-site in Torrance, CA, you’ll take ownership of impactful marketing campaigns, blending disciplined execution with inventive ideas to elevate the customer experience and drive repeat business.
What You’ll Do
We’re a mature company with the soul of a start-up. We value ingenuity, precise communications, fast iteration and scrappiness. Our teams are tight-knit with a work hard, play hard tradition – we take pride in individual and team success and push boundaries to make the best products. And we only build products we love to use ourselves. Great benefits, competitive compensation, and generous Simplehuman product discounts.
That was our basic thinking when we founded Simplehuman in 2000. Our mission is to bring high-performance innovation to basic but essential tasks in our daily routine. Through new technologies, meticulous engineering and an obsession for improvement, we find new and better ways to achieve basic but important daily tasks.
About The Role
Join Simplehuman’s Marketing team as a Retention Marketing Associate and become a driver for growth in a results-driven, creative environment. Based on-site in Torrance, CA, you’ll take ownership of impactful marketing campaigns, blending disciplined execution with inventive ideas to elevate the customer experience and drive repeat business.
What You’ll Do
- Build, launch, and analyze text message and email marketing campaigns, crafting memorable customer interactions in direct-to-consumer channels in collaboration with Marketing team members
- Coordinate the marketing calendar, ensuring campaigns run smoothly from ideation through completion and follow-up
- Work cross-functionally with Creative and E-Commerce teams to test, measure, and refine programs for maximum effectiveness
- Own communication for product launches and updates, refining messaging to be compelling, dynamic, and on-brand
- Contribute to our evolution as a brand in direct ways, creating memorable brand moments for our customers
- Bachelor’s Degree required
- Exceptional written and verbal communication skills; copywriting for food brands or high-end consumer brands, journalism, or content creation experience preferred (portfolio / writing sample required)
- Excellent organization and project management
- Familiarity with email/SMS marketing platforms (e.g. Klaviyo, Attentive, etc.) is a plus
- Strong drive and enthusiasm for rapid problem solving
- Comfort receiving notes and calibrating for brand voice
- Organized and adaptable; able to thrive while managing shifting priorities and ambiguous creative projects without losing focus
We’re a mature company with the soul of a start-up. We value ingenuity, precise communications, fast iteration and scrappiness. Our teams are tight-knit with a work hard, play hard tradition – we take pride in individual and team success and push boundaries to make the best products. And we only build products we love to use ourselves. Great benefits, competitive compensation, and generous Simplehuman product discounts.