What are the responsibilities and job description for the Director of Lending Operations position at SimpleCITI?
About SimpleCREDIT
SimpleCREDIT is a disciplined private lending platform focused on DSCR, Bridge and Residential Transition Loans (RTL), backed by institutional capital. We prioritize strong credit, clean execution, and scalable growth.
Responsibilities:
Operations & Workflow Management
- Oversee the end-to-end credit process for residential bridge and transitional loans, including underwriting, documentation, closings, and post-funding monitoring.
- Manage workflow pipelines, ensuring efficiency, consistency, and accuracy across the credit team.
- Implement and maintain SOPs, loan grading systems, and operational playbooks.
- Monitor KPIs and operational metrics to identify bottlenecks and optimize processes.
Team Leadership & Coordination
- Lead, mentor, and develop the credit operations team.
- Coordinate across internal teams (legal, compliance, finance, property management) and external partners (title companies, appraisers, contractors).
- Foster collaboration between credit, finance, and deal execution teams to streamline loan origination and closing.
Compliance & Risk Management
- Ensure adherence to internal credit policies, lending guidelines, and regulatory requirements.
- Collaborate with legal and compliance to maintain documentation standards and audit readiness.
- Support risk management efforts, including reporting, portfolio monitoring, and process controls.
Platform Development & Strategic Initiatives
- Identify opportunities to automate, digitize, and scale operations.
- Drive improvements to loan origination and management systems (LOS/LMS).
- Develop reporting templates, dashboards, and operational insights for leadership and capital partners.
- 2 years of experience in private lending, residential bridge, or transitional lending operations, including team management.
- Expertise in residential bridge, transitional, construction, or rehab lending operations.
- Deep understanding of credit underwriting processes, loan structuring, and portfolio monitoring.
- Strong operational, project management, and process design skills.
- Experience with lending platforms such as LendingPad, Liquid Logics, or similar LOS/LMS.
- Strong leadership, communication, and organizational skills.
- Bonus: Experience scaling operations in a private lending or real estate investment platform.