What are the responsibilities and job description for the Principal Technical Program Manager (Infrastructure) position at Simple Solutions?
Technical Program Manager
As the Technical Program Manager (TPM) in our Infrastructure-RESS
IT PMO team, will be responsible for leading IT infrastructure programs for
office and lab projects: new build, expansion, retrofit, relocation and
de-commissioning. You will clarify and challenge objectives, develop roadmaps,
assess the complexity and risks, unblock as needed, and partner with highly
skilled technical resources to deliver quality solutions with agility and
speed. In partnership with senior IT leaders, you will be responsible for global
execution of your programs, ensuring consistency and timely execution in
line with our PMO processes. You are required to inspect and assess
programs’ health; provide input for improvements needed or seek support in a
timely manner for quick resolution.
What you'll be doing:
- Lead multiple, concurrent, large and complex programs
or projects
- Lead the planning, execution, and monitoring of CLIENT
site IT infrastructure
- Develop project plans along with agreed upon timelines,
provide cost estimations, procure IT assets required for the
infrastructure programs, guide implementation or deployment of IT assets
on site, track timelines, ensure thorough UAT is conducted at the site and
do spot tests as TPM, provide hyper care with all functional teams and
resolve UAT issues, and ensure adherence to project objectives
- Work with project owners to identify project scope,
define success criteria, build and manage project budget, and outline
resource requirements
- Identify & manage multi-functional dependencies
- Main responsibilities include collaborating with the
real estate and facilities leadership group within the region,
coordinating with various IT teams such as network active, network
passive, storage, compute, end-user support & A/V, procuring required
IT assets for all functions and participating in the setup and management
of labs and infrastructure at different sites across North America
- Communicate with stakeholders regularly to manage
expectations and to provide project updates on scope, budget, and velocity
- Involve project steering committee for guidance and key
decisions
- Provide quality status reports consistently
- Interact and collaborate with multi-functional teams
and different org levels
What we need to see:
- Bachelor’s degree in computer science or other related
technical subject area (or equivalent experience)
- 12-15 years of IT experience. 10 years of Technical
Program Management experience successfully leading IT Infrastructure
programs in a fast paced, multi-faceted, enterprise environment
- Ability to drive large transformation programs at scale
& behave as an owner
- Collaborate with internal teams, external vendors, and
business partners to gather requirements, address concerns, and ensure
alignment with project objectives
- Champion effective communication and lead collaborator
expectations throughout the project lifecycle
- Agile execution expertise
is a must. Use of Atlassian tools such as Jira and
/ or Jira Align is a must
- Proven track record of delivering solutions when
needed, while navigating a fast-paced environment with frequent shifts in
priorities.
- Strong communication skills both written and
verbal/presentations. Ability to bridge from high-level objectives to
project details and vice-versa. Ability to produce good Status Reports on
a weekly and monthly basis. A good command over English language is
a must
- Ability to engage with IT & business leaders to
unblock/advance projects as needed. Strong stakeholder management skills
are required
- Willingness to work with distributed team members
across different time zones
- Ability to work with AI tools such as: Co-pilot,
Gemini, Chat GPT, Perplexity, Cursor, etc.
- Business travel is required, with an estimated travel
of once a quarter, for about a week, primarily to locations within North
America
Salary : $110 - $130