What are the responsibilities and job description for the Account Manager position at SimPL Freight Solutions LLC?
Account Manager (Managed Transportation)
The Reality of This Role
Most account manager roles are reactive.
You get assigned accounts. You field calls. You put out fires. And somewhere in there, you hope the relationship grows on its own.
SimPL Freight Solutions is built differently. We are a high-growth, boutique managed transportation provider combining elite, data-driven intelligence with high-touch strategic partnership. We don't just broker freight; we embed ourselves as dedicated extension offices for shippers who demand discipline and visibility.
As one of our founding Account Managers, you won’t just maintain a spreadsheet—you will own client relationships from onboarding to strategic growth. If you are a high-EQ problem solver who loves autonomy and data, you’ll thrive. If you prefer a slow-paced corporate safety net and predictable, repetitive days, this won't be the right fit.
What You’ll Actually Do (The Impact)
- Own the Relationship: Act as the strategic partner for a dedicated portfolio of shippers. You are their trusted advisor, not an account number.
- Translate Data into Action: Use our proprietary market intelligence and performance scorecards to show clients exactly where their supply chain breaks and how to fix it.
- Command Exceptions: When service failures happen, you step in, solve the issue with operations, and lead client communication with radical transparency.
- Drive Strategic Growth: Run monthly and quarterly executive business reviews to optimize shipping lanes, reduce landed costs, and expand our footprint.
Who You Are
- The Logistics Strategist: 2 years of account management or operations experience (within a 3PL, brokerage, or managed transportation environment is preferred but not required)
- The Analytical Storyteller: Comfortable turning data into a clear strategy for a client. You can look at lane density, claims ratios, and carrier data, and derive actionable insights.
- The Startup Builder: Energized by ambiguity. You don’t need a 200-page SOP manual to know how to add value; you want to help us build the playbook.
Why You’ll Love It Here
- Real Impact: Early-stage equity/growth trajectory where your voice directly shapes our scaling operations.
- A Product Built to Win: You are managing a service backed by proprietary data tools and built on quality over transactional pricing.
- The Package: Competitive base salary, performance incentives, benefits, and a high-energy, collaborative office in Raleigh, NC.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of employment visas at this time.
SimPL Freight Solutions is an equal opportunity employer and is committed to creating an inclusive environment, welcoming and valuing our differences. Employment is based on individual merit and qualifications directly related to professional competence, without regard to race, color, religion, national origin, sex, age, sexual orientation, veteran status or any other characteristic protected by law. We value a diverse workforce that encompasses a wide range of perspectives, skills, and abilities.