Store Associate

Position Overview

The Store Associate is responsible for supporting the day-to-day operations of the store by ensuring accurate product handling, excellent customer service, and safe, efficient operations. This role requires strong organizational skills, attention to detail, and ideally epoxy-related product knowledge. The Store Associate plays a critical role in both in-store contractor support and online order fulfillment, contributing directly to the success of store operations.

Key Responsibilities

• Report directly to the Store Manager and support daily operational needs.
• Perform daily store duties, including customer support, stocking incoming product, unloading deliveries, and maintaining facility cleanliness.
• Accurately process order entry and provide outstanding customer service to contractors and walk-in customers.
• Ensure efficient and accurate receiving, storing, and shipping of products.
• Monitor inventory levels, perform regular audits, and maintain records using store management systems.
• Collaborate with the E-commerce team to fulfill online orders in a timely and accurate manner.
• Safely operate and learn all store equipment; enforce safety protocols and ensure OSHA compliance.
• Coordinate with other departments to meet customer demands and resolve issues.
• Identify process improvement opportunities and contribute to operational efficiency initiatives.
• Provide customer-facing support by assisting contractors with purchases and product inquiries.
• Always ensure store cleanliness inside the store and outside.

Qualifications

• Epoxy-related work experience or product knowledge strongly preferred.
• Strong knowledge of store operations, including shipping, receiving, inventory control, and order fulfillment.
• Experience with store management systems.
• Excellent organizational and time management skills.
• Ability to lift heavy objects and perform physical tasks regularly.
• Tow motor/fork truck operations is a daily activity, the candidate will be required to learn via company provided training and operate this equipment.
• Mechanical aptitude for equipment troubleshooting is a plus.
• Strong communication and teamwork skills with a customer-first mindset.
• Digital/Computer Literacy
• Detail-oriented
• Other job duties as assigned.

What We Offer

• Competitive base salary with performance-based incentives.
• Health, dental, vision, and retirement benefits.
• A supportive, team-oriented culture with opportunities for career growth.
• Ongoing training and development, including industry networking opportunities

Job Type: Full-time

Pay: From $23.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Ability to Commute:

• Bradenton, FL 34204 (Required)

Work Location: In person

Salary : $23