Java Software Engineer

Java/Python Engineer (W2 Only)

📍 Location: Phoenix, AZ (Hybrid)

💼 Employment Type: W2 Only

🕒 Experience: 4 Years

🚨 PLEASE NOTE: This position is strictly open to W2 candidates only. No C2C, third-party

vendors, or employer-sponsored candidates will be considered.

About the Role

We are seeking a highly motivated Java/Python Engineer to join our team in Phoenix, AZ. The ideal candidate will have experience building cloud-native applications, microservices, APIs, and enterprise customer engagement solutions utilizing modern cloud platforms, conversational AI technologies, and contact center solutions.

This role requires hands-on expertise in Java, Python, Spring Boot, Kafka, cloud platforms (GCP preferred), CI/CD, and CCaaS/IVR/IVA technologies.

Required Skills & Experience

• 4 years of commercial software development experience.
• Strong programming experience in Java and Python.
• Hands-on experience developing Microservices using Spring Boot.
• Experience building and consuming REST APIs and enterprise integrations.
• Strong experience with Kafka and event-driven architectures.
• Experience with CCaaS, CTI, CRM, IVR, and IVA platforms.
• Knowledge of conversational AI solutions, NLU/NLP concepts, webhook integrations, and speech technologies.
• Experience with AI/ML forecasting models such as SARIMA and Prophet.
• Experience working with SQL, relational databases, and NoSQL databases.
• Strong understanding of data structures, algorithms, and design patterns.
• Familiarity with Unix/Linux environments.

Cloud & DevOps Requirements

• Experience developing and deploying applications on Google Cloud Platform (GCP).
• Hands-on experience with:
• GKE
• Cloud Run
• Cloud Functions
• Pub/Sub
• Apigee
• BigQuery
• Experience implementing Infrastructure as Code (Terraform preferred).
• Strong understanding of cloud security architecture, IAM, encryption, OAuth, and VPC design.
• Experience with CI/CD and DevOps practices.
• Hands-on experience with:
• Maven
• Jenkins
• Git (GitHub, GitLab, Bitbucket, SVN)

Key Responsibilities

• Design, develop, and support scalable cloud-native applications using Java and Python.
• Build and enhance customer engagement solutions leveraging CCaaS, IVR, IVA, and conversational AI technologies.
• Develop APIs, services, and microservices-based architectures.
• Design secure and resilient cloud infrastructure on GCP.
• Implement CRM, CTI, telephony, and webhook integrations.
• Support contact center migrations and cloud transformation initiatives.
• Develop and maintain CI/CD pipelines and release automation processes.
• Collaborate within Agile teams to deliver high-quality software solutions.
• Drive continuous improvement initiatives and contribute to architectural decisions.

Preferred Qualifications

• Experience with SIP, WebRTC, omnichannel routing, dialers, and campaign management.
• Experience migrating legacy contact center platforms to cloud-based CCaaS solutions.
• Exposure to AWS cloud services is a plus.
• Experience with enterprise-scale customer experience platforms.

What We're Looking For

• Strong problem-solving and analytical skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Passion for building scalable, secure, and innovative cloud solutions.
• Strong communication and stakeholder management skills.

Employment Details

• Location: Phoenix, AZ (Hybrid)
• Experience: 4 Years
• Employment Type: W2 Only

⚠️ No C2C, Third-Party Vendors, or Corp-to-Corp arrangements. Only W2 candidates will be considered