Customer Service Associate

Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced and dynamic work environment? If so, we have an exciting opportunity for you to join our team as a full-time Customer Service Associate at Simard Automotive!

GREAT PAY

In addition to a competitive pay structure, we offer a stimulating and fast-paced work environment that will keep you engaged and motivated.

EXCELLENT BENEFITS

• Medical, dental, and vision
• Aflac supplemental insurance
• Life insurance
• Retirement plan with company match
• Paid holidays, paid vacation, and paid training
• Shop usage for family cars
• Gym membership coverage
• Fuel or parts discounts
• Weekly direct deposit
• Schedules with no Saturdays
• Developmental career paths and opportunities for advancement
• Uniforms

YOUR NEW ROLE

As a Customer Service Associate, you will play a vital role in ensuring our customers receive exceptional service from the moment they walk through our doors. Additionally, you will be responsible for maintaining a clean and organized customer area, ensuring a safe and comfortable environment for our clients. In this position, you will also have the opportunity to support our service advisors and gas attendants in their daily tasks. This may include assisting in gathering the necessary information for service recommendations and quotes.

Safety is of utmost importance to us, and as a Customer Service Associate, you may be required to safely shuttle customers to and from the shop when necessary. You will also play a role in maintaining our inventory levels, monitoring stock, and facilitating the pick-up and return of parts as needed. This position offers a dynamic and fast-paced work environment, where your attention to detail and organizational skills will be put to good use.

REQUIREMENTS

• Experience in a customer service role, preferably in the automotive industry
• Ability to work collaboratively with a team and support various departments within the facility
• Valid driver's license
• Ability to read, write, and speak English fluently
• Strong attention to detail and a commitment to providing excellent customer experiences.
• Effective communication and interpersonal skills
• Our ideal candidate will have a desire to become a service advisor.

ABOUT OUR FAMILY AT SIMARD AUTOMOTIVE

Simard Automotive, a trailblazer in the automotive industry since 1997, is a dynamic network of 7 independent service centers spanning the stunning landscapes of Alaska. We're not just a repair shop – we're a close-knit family of automotive enthusiasts who thrive on camaraderie, innovation, and a shared passion for all things on wheels. Our bustling shops are a testament to our commitment to delivering exceptional service, while our team enjoys a range of benefits including medical coverage, retirement plans, ample growth opportunities, and a vibrant work environment that embraces diversity and fuels personal and professional success. Join us and experience the thrill of serving our community with top-notch service while growing your career in a supportive, dynamic culture!

If this sounds like the right job for you, don't wait - apply today to join our team. We make it incredibly easy with our initial 3-minute application. We look forward to hearing from you!