What are the responsibilities and job description for the Administrative Assistant position at Silverwood Townhomes?
Administrative Staff / Property Management Assistant (Bilingual Spanish Required)
Goleta, CA
Starting Pay: $19.00/hour (DOE)
Schedule: 32-40 hours per week
Position Type: Temporary Position with Potential for Permanent Employment
We are seeking a reliable, organized, and professional bilingual (English/Spanish) Administrative Staff member to assist with the daily operations of a residential property management office. This position is initially temporary; however, exceptional performance may lead to permanent employment.
We are looking for someone who is detail-oriented, capable of multitasking in a fast-paced environment, and comfortable interacting with residents, applicants, vendors, and management.
Job Responsibilities:
Answering phones and responding to emails
Assisting prospective residents with rental inquiries
Providing excellent customer service to current and future residents
Translating and communicating with Spanish-speaking residents and applicants
Scheduling appointments and property tours
Processing rental applications and supporting documentation
Filing and maintaining tenant records
Preparing notices, letters, and resident correspondence
Assisting with move-in and move-out procedures
Collecting and processing rent payments
Monitoring and updating resident accounts
Coordinating maintenance requests and work orders
Communicating with vendors and service providers
Data entry and general office administration
Maintaining office organization and cleanliness
Assisting management with special projects and administrative tasks
Creating and maintaining spreadsheets and reports
Supporting lease renewals, roommate changes, and application reviews
Assisting with resident compliance and policy enforcement documentation
Qualifications:
Fluent in both English and Spanish (required)
Previous administrative, office, customer service, leasing, or property management experience preferred
Strong written and verbal communication skills
Professional demeanor and appearance
Excellent organizational and time management skills
Ability to handle confidential information
Proficiency with Microsoft Office, Google Workspace, and general computer applications
Ability to multitask and work independently
Reliable transportation and dependable attendance
Compensation & Opportunities:
Starting pay begins at $19.00 per hour
Higher starting pay may be considered based on qualifications and experience
Performance and wage review after 90 days
Opportunity for pay increases based on performance
Potential for permanent employment after the temporary period
Potential employee housing/rent discount after 90 days for qualified employees (subject to availability and management approval)
Valuable experience in property management, leasing, and real estate operations
Who We're Looking For:
The ideal candidate is dependable, professional, eager to learn, and comfortable working in a busy office environment. Property management requires strong communication skills, attention to detail, and the ability to handle multiple tasks while providing excellent customer service.
To Apply:
Please submit your resume along with a brief summary of your work experience, availability, and why you believe you would be a good fit for this position.
Pay: $18.00 - $22.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
- Health savings account
Work Location: In person
Salary : $18 - $22