STEWARDING MANAGER

General Summary of Job Duties:

Under the direction of the Assistant Executive Steward, the Stewarding Manager is responsible for managing the day-to-day operations of the Stewarding Department in accordance with Silverton standards, Health Codes, OSHA, and all other regulatory codes.

Principle Responsibilities and Duties:

• Responsible for ensuring the productivity, performance, and safety of Stewarding Members, and that all policies and procedures are being adhere to and complied with
• Monitors and maintains all BOH facilities and systems.
• Generates and oversees the daily assigned schedules, work area schedules, and all tasks.
• Manage all work area cleaning programs.
• Generates reports when necessary.
• Investigates and reports all stewarding Member injuries or accidents according to policy.
• Assist in monitoring all BOH areas to ensure Health Department, Gaming, Casino, FDA, and OSHA codes & policies are always followed; Reports any violation(s) of codes and policies immediately upon discovery.
• Ensures that all Stewarding areas are “inspection ready.”
• Conducts daily routine area inspections and audits.
• Maintains all equipment to a high standard, i.e., dishwashers, burnishes, etc., and report to maintenance any defects.
• Enforces proper cleaning routines for service-wares, equipment, floors, etc., as well as proper use and cleaning of all dish room machinery.
• Assist in monitoring and auditing all venue daily shift inspection to ensure all venues follow casino inspection policies.
• Assist in maintaining F&B policy manuals to ensure compliance.
• Maintains establish pars for china, glass, flatware, utensils, linen, and small equipment.
• Responsible for storage, requisitioning, inventory, and purchasing of all materials and equipment assigned to the Stewarding department.
• Works closely with Assistant Executive Stewards to conduct training & development programs for stewarding personnel.
• Responsible for administering disciplinary once approved and overseeing the corrective action process; documenting in couching log, guiding, and instructing Members in the proper performance of their duties.
• Recommends changes including hiring, promotion, demotion, and release of Members.
• Grow and develop Members to prepare them for potential future promotion.
• Report any injuries, accidents, or possible unsafe work environment issues to management immediately when identified.

General Job Responsibilities and Duties:

• Maintain a high quality of guest service according to Silverton Be Amazing Service Standards.
• Thorough knowledge of applicable Company and departmental policies and procedures as well as the willingness to learn and follow any policy or procedure that may be introduced in the future.
• Adhere to all appearance and uniform standards.
• Maintain an open line of communication with Managers.
• Maintain a positive and professional demeanor during all interactions with guests, fellow Team Members, and Vendors.
• Ability to accept performance feedback in a professional manner.
• Regular attendance on all scheduled shifts is considered an essential function of the job.
• Arriving on time for all scheduled shifts is considered an essential function of the job.
• Other duties as assigned.

To perform the job successfully, an individual should demonstrate the following Silverton Values:

• Character: Always do the right thing and treat everyone with dignity and respect.
• Collaboration: Celebrate Diverse ideas, thought and talents.
• Care: Be KIND to yourself and each other.
• Fun: Our guests are here to have FUN, so we should have FUN, too!
• Excellence: Be Amazing!

Skills, Education & Other Requirements

• Basic computer skills including working knowledge of Word, Excel, Lotus Notes and Hot SoS.
• Annually updated driving record.

Required Work Cards

• Identification that establishes identity
• Identification that establishes the right to work in the United States
• Valid Health Card for Food Safety Training

Machinery, Work Equipment, Programs, Software, Hardware Used

High temperature dishwashing machinery, vacuum cleaners both wet and dry, brooms, dustpans, mops, squeegees, floor buffers, SDS training, computers, and sanitation procedures training. Personal protective equipment that may include latex based materials, gloves, dust masks, goggles, chemicals.