What are the responsibilities and job description for the Leasing Agent position at SilverStone Property Management?
Company Description SilverStone Property Management is a real estate company headquartered in Texas, serving residential communities and property owners across diverse markets. The organization focuses on professional property management services that prioritize resident satisfaction, well-maintained facilities, and responsive support. SilverStone emphasizes consistent service standards, clear communication, and strong relationships with residents and owners. Team members join a growing company that values reliability, integrity, and a customer-centered approach to real estate management.
Role Description This is a full-time, on-site Leasing Agent role based in San Antonio, TX. The Leasing Agent will greet prospective residents, conduct property tours, and provide detailed information about available units, lease terms, and community amenities. Responsibilities include managing the leasing process from initial inquiry through application, approval, and move-in, while maintaining accurate lease documentation and records. The role involves responding to resident questions, coordinating with property management on maintenance or service needs, and supporting occupancy goals through effective follow-up and lead tracking. The Leasing Agent will also assist with marketing activities such as posting listings, updating online ads, and participating in community outreach to attract qualified residents.
Qualifications
- Experience with leases, including reviewing, explaining, and processing lease agreements.
- Knowledge of lease administration and basic property management practices.
- Background in residential leasing, including touring units and supporting move-in and move-out processes.
- Strong customer service skills, with the ability to communicate clearly and build positive resident relationships.
- Effective written and verbal communication skills and professional phone and email etiquette.
- Ability to work on-site full time in San Antonio, TX and manage multiple tasks in a fast-paced environment.
- Proficiency with common office software and property management or CRM systems is beneficial.
- Previous experience in real estate, property management, or a related field is preferred but not required.