What are the responsibilities and job description for the Insurance Agent position at Silverlight Insurance & Professional Services Agency?
Company Description Silverlight Insurance & Professional Services Agency, based in Van Buren, Arkansas, provides a comprehensive suite of professional and administrative services to individuals and businesses in the River Valley and beyond. The agency offers tailored solutions ranging from insurance services and brokerage support to fingerprinting and tax preparation, designed to meet diverse client needs efficiently and reliably. A knowledgeable and experienced team focuses on personalized service, prompt support, and stress-free client experiences. Silverlight prioritizes long-term relationships built on transparency, collaboration, and mutual respect, and is committed to making a positive impact in the local community.
Role Description The Insurance Agent is a part-time, hybrid role located in Van Buren, AR, with a mix of on-site work and some work-from-home flexibility. In this role, the Insurance Agent will consult with clients to understand their coverage needs, present insurance options, and recommend appropriate products across personal and business lines. Daily responsibilities include preparing quotes, processing applications, maintaining accurate client records, and coordinating with insurance carriers and brokerage partners. The Insurance Agent will handle customer inquiries, follow up on leads, support policy renewals, and assist with basic billing or claims questions while ensuring compliance with relevant regulations and agency standards. Collaboration with the broader Silverlight team to support cross-service referrals and deliver a consistent client experience is also expected.
Qualifications
- Candidates should possess skills in Insurance Sales and Insurance to effectively assess client needs and recommend suitable coverage options.
- Candidates should possess skills in Insurance Brokerage and Finance to manage policy placement, understand financial implications, and support client decision-making.
- Candidates should possess strong Customer Service skills to provide responsive support, handle inquiries professionally, and build long-term client relationships.
- Relevant state insurance licensing (or the ability to obtain it within a defined timeframe) is required.
- Strong communication, negotiation, and relationship-building abilities, with attention to detail and ethical judgment.
- Comfort with basic office technology, CRM or agency management systems, and remote communication tools.
- Prior experience in insurance, financial services, or a client-facing professional services environment is beneficial.