What are the responsibilities and job description for the Busser position at SilverLakes?
The position of a busser is to reset tables in a speedy professional and effective manner as guests leave the restaurant. Bussers are also responsible for the grooming of the entire restaurant and its perimeters, as well as supporting servers and staff with pre-bussing and other duties.
DUTIES/RESPONSIBILITIES:
Our bussers set the stage for a memorable meal, ensuring our dining rooms are sparkling clean and guests have everything they need. The busser is responsible for efficiently clearing, cleaning and resetting tables, while assisting food servers in all aspects of guest table service, maximizing table turns and maintaining restaurant flow.
- Clear and reset tables efficiently before, during and after service periods to turn tables
- Maintain complete knowledge of table/seat/station numbers and proper table set ups
- Maintain cleanliness and stock of their assigned areas and side stations
- Work as a team, assisting all guests’ and team members’ needs and inquiries
- Ensure that all necessary stock is being replenished during the shift
- Respond to guest concerns/complaints and correct errors or resolve complaints while maintaining a positive attitude escalating to management when necessary
- Clean and dry spills immediately upon occurrence; never leaving spills unattended
- Move furniture as directed by management, including but not limited to tables, chairs, bar stools, banquettes, bar tables, boxes, and equipment
- Ensure that any breakage is reported and recorded
- Maintain complete knowledge of correct maintenance and use of equipment
- Complete opening/running/closing side work duties as assigned
- Assist teammates with opening/running/closing side work duties upon request
- Assists and/ or completes additional tasks as assigned
QUALIFICATIONS:
- Proper lifting techniques
- Guest relations
- Sanitation and safety
- Full-service restaurant operations
- Ability to communicate effectively and assertively, both verbally and in writing with staff, clients, and the public
· Sound knowledge of food health and safety regulations.
· The ability to work as part of a team.
· The ability to stand for extended periods.
· The ability to work in a fast-paced environment.
· Ability to work under pressure
· Excellent communication and leadership skills.
· Exceptional organizational, time management, and problem-solving skills.
EDUCATION, EXPERIENCE & LICENSING:
· High school diploma or GED.
· CA Food Handlers Certified
· RBS Certified
· Minimum of 1 years of related experience, in restaurant.
· Preferred high-volume and fast pace restaurant experience
WORKING CONDITIONS:
The working conditions described below are representative of those a team member encounters while performing the essential duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities of this job
· The employee is occasionally exposed to hazards including, but not limited to cuts from knives, slipping, tripping, falls and burns; frequent exposure to smoke, steam, high temperatures, frequent contact/immersion of hands in water, sanitation solutions, meat products, poultry products, seafood and produce items and frequent washing of hands.
· Work outdoors and indoor, exposed to hot and/or extreme cold surfaces
· Work humid conditions
· Work in an environment that is subject to varying levels of noise, crowds and smoke, the severity of which depends upon guest volume.
· Work varied shifts to include days, nights, weekends and holiday
PHYSICAL REQUIREMENTS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel; reach with hands and arms and talk or hear. The employee is occasionally required to sit and stoop, kneel or crouch. The employee must regularly lift and/or move up to 10pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.
DISCLAIMER:
This job description is a summary of duties, which you as a Busser are expected to perform in your normal course of work. It is by no means an all-inclusive list but is merely a broad guide of expected duties. You should understand that a job description is neither complete nor permanent; it can be modified at any time with or without notice.
Silverlakes is an Equal Opportunity Employer and prohibit discrimination/ harassment without regards to race, color, religion, age, sex, national origin, disability status, genetics, protected veterans status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Job Types: Part-time, Temporary, Seasonal
Pay: $16.90 - $17.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Work Location: In person
Salary : $17 - $17