What are the responsibilities and job description for the Administrative and Logistics Coordinator position at SilverAssist?
Administrative & Logistics Coordinator
Semi-Remote | Full-Time
(Must live within the Milwaukee metro area)
About the Role
We’re looking for a sharp, people-first Administrative and Logistics Coordinator to serve as the operational hub of our advisor teams across Wisconsin and Minnesota. This is a front-line position where you’ll connect families to life-changing resources, keep our advisors running at full speed, and represent Oasis to the communities and professionals we partner with every day.About the Role
Key Responsibilities
- Guide families through senior care options with warmth, clarity, and confidence — helping them understand what Oasis does and why it matters.
- Serve as a trusted point of contact for families, advisors, facilities, and community partners, communicating our value at every touchpoint.
- Manage and triage incoming calls and correspondence, routing priority issues quickly and professionally.
- Support advisors with scheduling, logistics, and day-to-day operational needs.
- Maintain and update our CRM with accurate, timely information.
- Manage calendars and coordinate scheduling across multiple advisors and markets.
Who You Are
You’re organized, articulate, and genuinely care about the people you’re helping. You know how to read a room (or a phone call), explain complex things simply, and leave every interaction with someone feeling heard and well-served.The ideal candidate brings:
- Comfort talking with families, case managers, discharge planners, or referral partners.
- Exceptional verbal and written communication skills — clear, warm, and professional.
- Strong organizational skills and high attention to detail in a fast-paced, remote environment.
- Proficiency in multitasking across systems, inboxes, and conversations without dropping the ball.
- Experience in senior living or senior care is preferred
Why Oasis
- Semi- remote work with some required in-office time monthly; candidates must live within the metropolitan Milwaukee area.
- Full benefits package including healthcare and 401(k)
- Company mobile phone and laptop provided
- Unlimited PTO — we trust our team
- A mission that matters: helping families find the right care at the right time
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Salary : $60,000 - $75,000