What are the responsibilities and job description for the Revenue Cycle Manager position at Silverado?
Join Silverado Home Office in Irvine, a memory care innovator ranked in the top 10 nationwide by Fortune Magazine Best Workplaces in Aging Services™. Since 1997, Silverado has delivered exceptional care to individuals with neurodegenerative conditions. We’re a certified Great Place to Work® and proud to offer competitive pay, benefits, and growth opportunities.
We’re hiring a Revenue Cycle Manager - a hands-on, people-focused leader who will oversee billing and collections operations while driving efficiency, compliance, and performance across hospice revenue cycle functions.
Be a leader with a memory care innovator!
You’re an organized and adaptable revenue cycle professional who thrives in a fast-paced healthcare environment. You balance operational oversight with team development, understand payer requirements, and are passionate about optimizing billing and collections processes
What You’ll Be Doing:
- Oversee billing and collections operations to ensure accuracy, efficiency, and regulatory compliance
- Manage the full claims lifecycle from submission through resolution, including configuration for timely payment
- Monitor denial trends, assign follow-up resources, identify root causes, and drive corrective actions to prevent recurrence
- Prepare and analyze key revenue cycle reports and metrics to support performance optimization and decision-making
- Support month-end close activities, including reporting and account reconciliation
- Leverage data and insights to improve team performance and overall revenue cycle outcomes
- Stay current on industry trends, tools, and best practices to enhance operational efficiency
- Supervise, onboard, train, and develop revenue cycle staff; create job aids and workflow tools as needed
- Organize, delegate, and evaluate team responsibilities to ensure consistent performance
- Partner effectively with internal and external stakeholders to resolve issues and drive results
- Ensure revenue cycle operations align with organizational goals, policies, and Silverado’s mission and values
- Maintain strong knowledge of Medicare, Medicaid, and commercial payer requirements
- Perform other related duties as assigned
Qualifications
- Bachelor’s degree in Finance, Business Administration, or a related field (required)
Master’s degree preferred - 2–5 years of experience in billing and collections; hospice experience strongly preferred
- Solid understanding of Medicare, Medicaid, and commercial insurance billing
- Prior experience with EMR systems; WellSky experience preferred but not required
- Strong organizational and prioritization skills with the ability to manage competing deadlines
- Proven ability to supervise and lead administrative and professional staff
- Excellent interpersonal and communication skills
- Proficiency in Microsoft Word, Excel, and Outlook
Why Choose Silverado Home Office in Irvine?
- Fortune Magazine Best Workplaces in Aging Services list
- Certified as a Great Place to Work®
- Strong internal mobility
Anticipated pay range: $120,000 USD - $130,000 USD
Silverado offers the following benefits to eligible employees:
- 401(k) matching
- Health, Dental and Vision Insurance
- Flexible Spending Account (FSA)
- Paid time off
- Tuition reimbursement and professional development assistance
- Referral program
- Other amazing benefits such as Pet Insurance, Auto and Home Insurance and Discount Programs!
* Silverado does not accept candidates from outside recruiters or agencies for this role. *
California Employees: For roles requiring driving, the driving requirement has been deemed essential to the performance of this role due to specific business necessity. Supporting documentation is maintained by Silverado and is available for review upon request to ensure compliance with California law.
To view California Consumer Privacy Act (CCPA) information, please visit this page: https://www.silverado.com/legal-disclaimers/#Consumer-Privacy-Act-Disclosure
Employment offers are contingent on background check, drug screening, physical, and TB testing (if applicable).
Silverado uses E-Verify to confirm work authorization with both the Social Security Administration and the Department of Homeland Security
EOE/M/F/D/V
Salary : $120,000