What are the responsibilities and job description for the VIP Coordinator position at Silver Slipper Casino Venture LLC?
Responsible for performing quality VIP guest transactions and service. Assisting hosts with their events, comp issuing, and various other assignments.
Essential Job Functions:
- Exemplary guest service;
- Great interpersonal skills;
- Issue complimentary services consistent with company guidelines;
- Update a guest’s account with current information as necessary;
- Participate in telemarketing and direct mail campaigns targeting guest for VIP event invitations;
- Utilizes Konami, Maestro and HMS player tracking database for tracking events;
- Represent Casino at special events, both in-house and out;
- Strong computer skills; including but not limited to Excel and Word;
- Assist hosts in issuing comps; organizing events, and general administrative duties;
- Other reasonable duties as assigned.
Education
Required- High School or better
Licenses & Certifications
Preferred- Gaming Permit/License
Skills
Required- Customer Service
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
Salary : $38,360 - $58,032