Sales Expert

The Sales Expert is responsible for planning, developing and coordinating all aspects of marketing and operations of Silver Collection property. An ideal candidate will fulfill and deliver the company’s excellent standards and represent the face of the brand.

PRINCIPLE DUTIES:

Provides current and prospective residents with exceptional customer service to retain residents and lease properties.

• Manage the leasing process from initial contact to lease signing.
• Provide accurate and up-to-date information on available properties, leasing terms, and application procedures.
• Display a high level of integrity and professionalism, including dealing with residents, prospects, employees, and outside contacts.
• Handles incoming sales by phone, email, and video call.
• Maintain accurate and organized records of property listings, inquiries, and leasing activities.
• Utilize various advertising channels and social media platforms to showcase available properties.
• Provides information regarding specific communities as well as services offered with the goal of generating leases for the sites.
• Logs all activity into company-provided databases (Knock and OneSite RealPage), in a timely and accurate manner.
• Stays up to date with all promotions/leasing incentives.
• Prepares and maintains accurate and timely required reports.
• Stays up-to-date on relevant operational, competitive, and company information to respond effectively to prospect inquiries and community contacts.
• Works with team members to plan and execute market surveys and marketing outreach as identified in the marketing plans.
• Assumes responsibilities for personal work areas and maintaining areas in a presentable manner.

QUALIFICATIONS:

• Previous experience in real estate leasing, sales, or a related field is preferred.
• Excellent communication and interpersonal skills.
• Strong negotiation and customer service abilities.
• Familiarity with leasing laws and regulations.
• Proven ability to work independently and as part of a team.
• Detail-oriented with strong organizational and multitasking skills.
• High school diploma or equivalent (Bachelor's degree in Business, Real Estate, or related field is a plus).
• This job description is a general description of the duties and responsibilities of the position and is not to be interpreted as a complete list of the duties or requirements of the position.

PHYSICAL REQUIREMENTS / WORKING CONDITIONS:

Normally works in well-lit, comfortable surroundings. Must be able to concentrate with frequent interruptions. Must be able to walk for up to 75% of the workday. Must be able to bend and stoop and be able to lift and carry up to 25 pounds independently.