What are the responsibilities and job description for the Guest Services Specialist position at Silver Lake Auto & Tire Centers?
Come join our industry-leading company as a Guest Service Specialist and experience these benefits:
Rewards:
Reputation:
If you want to work for a company that respects and appreciates its employees, apply today and join our Guest Services team!
Guest Services Responsibilities:
Rewards:
- Monday thru Friday workweek, 7am to 5pm
- Full Time Hours
- $16-18/HR
- Great Health, Vision and Dental plans (individual and family)
- Generous PTO Plan
- Paid Holidays
- 401(k) with an aggressive match starting after 60 days. No one-year waiting period. We want to get you to your retirement goals as quickly as we can.
- Closed Weekends to Spend Time with Family and Friends
- Paid Training
- Advancement Opportunities
- Friends, Family and Employee discounts
- Paid Uniforms
- Team Member Appreciation and Recognition Events
- An Award-Winning Workplace Culture
Reputation:
- Employee-first company
- 53 years strong with 7 locations - Brookfield (Bluemound Rd. & Capitol Dr.), Grafton, Hartland, Muskego, New Berlin and Oconomowoc.
- Committed to creating exceptional experiences for our team members thrive
- We live our mission of “we exist to serve because you deserve better” daily
- Our core values of family, integrity, hospitality, growth, professionalism and initiative influence all that we do and how we conduct ourselves
- We are passionate about elevating the automotive repair industry - as a workplace setting and the customer experience
- Invested in success - technology, training, and an entire Business Development department that brings in quality customers who can and want to maintain their vehicles
If you want to work for a company that respects and appreciates its employees, apply today and join our Guest Services team!
Guest Services Responsibilities:
- Provide world-class customer service
- Shuttle customers to their destination in Silver Lake Auto provided vehicle
- Pick up and deliver parts as needed
- Wash vehicles, wipe down interior surfaces, and vacuum
- Ensure customer vehicles are clean and ready for delivery or pick-up
- Monitor and communicate loaner car service needs
- Help maintain the facility’s professional appearance and hospitality
- Stocking and organizing inventory supplies
- Possess a valid Driver’s License
- Utilize company-provided safety equipment and follow safety procedures
- Maintain a clean, professional, and safe work area and appearance
- Operate with a high level of energy, positive attitude, and excellence
- Possess a hunger to learn, help and improve through coaching
Salary : $16 - $18