Silver Dollar City Resort - Accounting Manager [EXE]

Job Summary

Silver Dollar City is ushering in a new era of Ozarks hospitality with its first-ever landmark resort, a stunning six-story, craftsman-style, 262-room retreat which overlooks sweeping, untouched vistas of the Ozark Mountains and Table Rock Lake. Thoughtfully designed to blur the lines between nature, craft, and comfort, Silver Dollar City Resort offers guests direct, priority access to the park and nearby attractions and serves as a focal point of a major multi-million-dollar investment redefining the Branson experience. From the theme park and White Water to Showboat cruises and the region’s most beloved adventures, the resort is the best way to experience it all. 

Joining the Silver Dollar City Resort team is becoming part of a legacy of service. Rooted in the Herschend family’s decades-long commitment to heartfelt hospitality, inspiring storytelling, and the preservation of regional craft, this organization has grown from a single cave tour in the 1950s into the world’s largest family-owned theme park, attractions, and hospitality company. If you’re passionate about creating meaningful, memory-making experiences and want to play a foundational role in shaping how thousands of families discover the Ozarks for generations to come, this is a rare opportunity to help build something extraordinary with a mission-driven team that truly cares. 

The ideal candidate is passionate about hospitality, takes a consistent and analytical approach to financial initiatives, and exhibits extraordinary accuracy skills. The Accounting Manager position provides a unique opportunity for the right individual to contribute to the pre-opening efforts in defining financial policy, processes and controls for the Silver Dollar City Resort.  Of primary importance in this role is the ability to partner with our team in achieving our respective goals and fully contribute to the overall revenue and expense accuracy for the property.  To achieve success in this role, one must drive results while adhering to our Heartspitality® culture. 

Summary of Essential Functions & Responsibilities

• Coordinate all on site accounting functions with the Director of Finance.   

• Oversight and training of Accounting/Finance staff, coordinated with Director of Finance. 

• Ensure a timely and accurate period-end close, including production of financial statements. 

• Assist staff with GL functions, including Accounting Period and Year End closing.  Cross training in assigned aspects of financial closings and analysis. 

• Prepare or review monthly journal entries as assigned. 
• Complete all Balance Sheet and Bank reconciliations (including treasury and credit card) accurately and in a timely manner as assigned.  This includes analysis and reconciliation of major accounts each period. 
• Provide timely analysis and financial support to Finance and SDC Resort leadership and divisions. 
• Work closely with divisions to assist with general ledger research, re-class entries, providing documents and other items as needed. 
• Coordinate and oversee food, merchandise and maintenance, inventory processing and timing.  Reconcile inventory records with the GL as needed. 
• Oversight and coordination of certificates of insurance with vendors. 
• Coordinate and conduct general ledger/P&L reviews for each period end as assigned and assist Resort divisions/leadership in preparation and review of P&L forecasts. 
• Work in conjunction with Director of Finance to coordinate budget processes to include budget creation and reviews with divisions and preparation of budget review packages. 
• Provide training and advice as needed regarding financial policies and procedures, GAAP, USALI, and other accounting practices.   
• Ensure proper handling of customer credit card information in compliance with Property Procedures and Purchasing Card Industry (PCI) standards. 
• Produce the daily labor productivity report. 
• Prepare and distribute any requested financial reports in accordance with the company’s requirements in adherence to communicated deadlines.  
• Work with the Property Support Center (PSC) on any joint processes/requests as needed, including but not limited to accounts payable, treasury, internal audit and payroll. 
• Ensure accounting records are maintained/reconciled, and procedures are adhered to according to Corporate Accounting Procedures and GAAP. 
• Analyze and make recommendations for profit improvement, expense controls, and operational processes/efficiencies.   
• Assist Director of Finance in ensuring hotel compliance with all regulatory licenses, permits, contracts, leases, legal agreements, and tax requirements.  
• Learn the intricacies of all related systems/software. 
• Assist in development and documentation of procedures as needed. 
• Display and effectively communicate Silver Dollar City Resort culture. 
• Understand and ensure compliance with all Silver Dollar City Resort Finance SOPs. 
• Understand and review all internal controls including purchasing, cash handling, disbursements, credit extension, inventories, assets, master keys, payroll, and records to ensure compliance with policies and procedures. If deviations are identified, corrective action is taken. 
• Assist with Audit requests (both internal and external), including preparation of audit work papers. 
• Assist with special projects, including regulatory compliance, as needed. 
• Complete projects and financial analysis assigned by Director of Finance  
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   

This job description is not an "all inclusve" list of the duties and responsibilities of this position or of the skills and abilities required to perform this position.

Qualifications

• Bachelor’s degree or formal accounting education are strongly preferred. 

• The minimum of 3 years of accounting management experience is strongly preferred. 

• Must be proficient in Microsoft Word, Outlook, Excel, Teams, and Power Point.   

• Strong knowledge of GAAP, USALI, hospitality accounting systems (e.g., Opera, JDE, Workday, Oracle, ProfitSword, Hotel Effectiveness) and internal audit procedures.   

• Experience with budgeting and forecasting.  

• Ability to manage sensitive information with discretion and integrity.  

• Excellent leadership and interpersonal skills, problem solving, team building, communication, and organizational skills.  

• Opening hotel or hotel accounting experience preferred.   

Abilities, Skills and Knowledge

• Able to display and live out Lead with Love qualities strongly rooted in the Silver Dollar City Company culture by being patient, kind, humble, respectful, selfless, forgiving, honest, and committed.  

• Able to make a friendly impression when speaking to or corresponding with guests, vendors, and other hosts. 

• Must be self-motivated and disciplined. 

• Must be able to prioritize and complete work assignments on a timely basis.  

• Must maintain strict confidentiality and judgment regarding privileged information.  

• Must be committed to continuous improvement.  

• Must promote and support a “team” work environment by cooperating and helping co-workers.  

• Must be able to be productive in a fast-paced, dynamic environment.  

• Must maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends, and holidays. 

• Must be able to utilize effective communication, conflict management, and interpersonal skills.  

• Must show appreciation of others. 

• Able to perform duties consistently with creating a safe and secure environment for hosts and guests.   

• Able to be flexible and to handle frequent changes in priorities.  

• Maintain a professional appearance offering a positive experience to all guests. 

• Must be detail-oriented and maintain a high level of accuracy. 

• Must have a cognitive aptitude for complex conceptual, strategic, and analytical thinking. 

• Able to write clearly and informatively; edits work for spelling and grammar; presents numerical data effectively; able to read and interpret written information.  

• Must be able to adhere to policies and procedures. 

• Responds promptly to requests for service and assistance; meets commitments. 

• Able to input information accurately and efficiently into various computer systems. 
• Able to think clearly and quickly make concise decisions with strong problem-solving skills. 
• Able to effectively present information in one-on-one and small group situations to other employees of the organization. 
• Able to compute accurate mathematical calculations, such as discounts, interest, commissions, proportions, and percentages. 
• Able to define problems, collect and research data, establish facts, and draw valid conclusions.
• Interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.  
   
   
   

Physical Requirements

The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. 

• Regularly remain in a stationary position, primarily seated, while performing computer-based and administrative work.  

• Frequently use a computer, keyboard, mouse, telephone, calculator, and other standard office equipment.  

• Frequently communicate with and exchange information with employees, leaders, vendors, and other business partners.  

• Occasionally stand, walk, bend, stoop, reach, and use stairs.  

• Occasionally move throughout indoor and outdoor work areas, which may include steps, inclines, and uneven surfaces.  

• Must be able to review printed and electronic documents and financial information.  

• Occasionally lift, carry, or move office materials weighing up to 20 pounds.  

• Must be able to travel between assigned work locations and access an employee shuttle when required.  

• If driving is an essential job duty, must possess and maintain a valid driver’s license and meet company requirements for operating a vehicle.  

Benefits Offered

• Free Admission - Free admission to Silver Dollar City Attractions and discounted admissions to Herschend Enterprises’ attractions and resorts across the US for you and your dependents. 

• Exclusive Admission Discounts - Complimentary tickets & discounts on season passes for loved ones. 

• Food & Merchandise Discounts - Discounts on dining, drinks and merchandise across Silver Dollar City Attractions. 

• 401(k) & Profit Sharing - The Profit Sharing and 401(k) Retirement Plan are available to hosts after they have been with the Company for 3 months (Monthly Plan Entry Dates). 

• Health Insurance - Affordable health plan options (co-pay, HSA, FSA) are available to all full-time seasonal and year-round employees. 

• Mary's Well House - Employee health center provides employees with basic office visits, x-rays and lab work for co-pay, whether insured or not. 

• Free Tuition – Earn your degree, debt-free. 100% free tuition starting day one of employment. Learn more at  https://herschend.guildeducation.com/partner. 
• See all the benefits offered through Silver Dollar City at: https://www.silverdollarcity.com/Employment/Benefits.  

Equal Opportunity Employer/Disabled/Veterans

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.