What are the responsibilities and job description for the Silver Dollar City - Attractions Operations Internship (Seasonal, 2026) position at Silver Dollar City Ozark Mtns?
Attractions and Operations Intern
Hone your business and hospitality expertise as a Silver Dollar City Attractions Intern while assisting in aspects of Guest Services, Attractions Operations, or Transportation.
You must be currently at least 18 years of age and enrolled in an accredited college, university, or technical school degree program to participate. This program runs from May 18th through August 14th.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Essential Duties/Responsibilities:
Include the following. Other duties may be assigned to assist the Attractions teams.
- Serve as a Front Line Host within a variety of areas including Guest Services and other Attractions operations.
- Participate in Safety meetings.
- Participate in Team Leader meetings.
- Learn time-keeping procedures.
- Learn performance review procedures.
- Assist with written communications.
- Assist with creating and implementing improvements in safety, guest excellence, profit contribution and job satisfaction.
- Assist with Guest Services and Attractions’ team projects including surveys, appreciation events, team outings and company events.
- Assist Guest Services and Attractions Supervisors with various tasks.
- May complete one project benefiting at least one Guest Services and Attractions area as determined by management. Projects are not guaranteed, but assigned based on priority as needed for school credit for internship.
- Interact with guests to ensure a safe, fast, and friendly operation. Must be able to resolve guest concerns in a friendly, non-offensive manner without deviating from safety procedures.
- Test equipment daily per safety training prior to opening rides to guests.
- Give directions to riders and guests over the microphone regarding safety instructions and the operation of rides.
- Observe riders while boarding the ride vehicle to ensure safe and proper seating.
- Inform riders to fasten the belt, bar, or other safety device.
- Check to ensure safety restraints are secured for each rider before dispatching the ride.
- Manipulate controls to start and stop rides.
- Remain alert and attentive at all times while the ride is in operation.
- Responsible for maintaining assigned work area cleanliness, such as daily cleaning tasks, removal of trash, refueling and using small power equipment to remove natural debris, and cleaning bodily fluid waste as necessary.
- Report any potential safety hazards in the assigned work area.
Required Skills/Abilities:
- Project Silver Dollar City’s image by being genuinely friendly and by taking pride in their work.
- Be self-motivated and disciplined.
- Able to prioritize and complete work assignments on a timely basis.
- Maintain strict confidentiality and judgment regarding privileged information.
- Display and live out our Lead with Love principles by being: patient, kind, trusting, unselfish, truthful, forgiving and dedicated.
- Willing to constantly improve.
- Possess a professional appearance with good personal hygiene.
- Promote and support a “team” work environment by cooperating and helping co-workers.
- Adapt to changes easily.
- Tolerate a fast-paced, lively environment.
- Show appreciation to others.
- Sensitive to the needs of our Guests and feel empowered to take action to meet their needs within company guidelines.
Education/Experience:
- Must be enrolled in an accredited college/university degree program in a related field.
- Must have basic computer skills with proficient working knowledge of Microsoft Word, Excel and PowerPoint.
- Must have a valid Driver’s License.
Benefits Offered:
- Free Admission - Free admission to Silver Dollar City Attractions and discounted admissions to Herschend Enterprises’ attractions and resorts across the US for you and your dependents.
- Exclusive Admission Discounts - Complimentary tickets & discounts on season passes for loved ones.
- Food & Merchandise Discounts - Discounts on dining, drinks, and merchandise across Silver Dollar City Attractions.
- Mary's Well House - Employee health center provides employees with basic office visits, x-rays, and lab work for a co-pay, whether insured or not.
- Free Tuition – Earn your degree, debt-free. 100% free tuition starting day one of employment. Learn more at https://herschend.guildeducation.com/partner. See all of the benefits offered through Silver Dollar City at: https://www.silverdollarcity.com/Employment/Benefits.
Equal Opportunity Employer/ Disabled/ Veterans