What are the responsibilities and job description for the Showboat - Food Server (Full-Time Seasonal, 2026) position at Silver Dollar City Ozark Mtns?
Job Summary:
Experienced servers seeking a new opportunity are invited to join the Showboat Server Team in Branson, Missouri. Be a part of America’s Most Entertaining Lake Adventure by delivering three-course meals while our paddle wheeler navigates Table Rock Lake. With a daily schedule of up to three cruises a day that accommodates up to 700 passengers each, this role offers ample opportunities to demonstrate exceptional guest service.
This position starts now and ends 12/31/2026.
Must be at least 18 years of age.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Must be comfortable working on a moving vessel away from land.
- Able to communicate efficiently.
Essential Duties/Responsibilities:
Include the following. Other duties may be assigned to assist the Food teams.
- Interacts with guests in a manner that demonstrates a willingness to do “whatever it takes” to make their experience one worth repeating.
- Answers questions and makes suggestions regarding food and service; Listens to and responds appropriately to any guest request; Completes all opening/closing duties each cruise.
- Serves salads, main course, and desserts, serves & refills drinks, and performs other services as determined by need which could include but are not limited to cleaning, performing the duties of a server assistant, helping plate food, or doing a task asked of by leadership.
- Carries a serving tray weighing up to 50 pounds above shoulder level; ascends and descends stairs while balancing the tray.
- Clears and resets tables at the conclusion of each cruise.
- Participates in rotation of serving areas as assigned by Leadership; must be flexible to work in any designated dining area.
- The Showboat Branson Belle cruises up to three times per day; servers may be required to work multiple cruises each day.
- Performs in a safety-critical evacuation role in the case of an emergency; responsible for directing guests and ensuring they follow all safety precautions and instructions.
- Ensure proper handling of customer credit card information in compliance with Property Procedures and Purchasing Card Industry (PCI) standards.
Education/Experience:
Six months of serving experience in a premium casual dining or fine dining restaurant is required.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Stand: Uneven terrain, inclines, asphalt, and concrete.
- Walk: Up/down steps, uneven and sloped surfaces, including to and from assigned employee parking and employees assigned work area.
- Climb: Up/down stairs/ladders, uneven and sloped surfaces.
- Lift/Carry: Up to 60 lbs.
- Repetitive Motions: Bending, twisting, sweeping, mopping, vacuuming, and shoveling.
- Use fingers and hands to handle and feel and reach with hands and arms.
- Speak and hear clearly.
- See: Near/far and depth perception.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to wetness, humidity, confined spaces-cramped quarters, heights, and detergents/chemicals.
Benefits Offered:
- Free Admission - Free admission to Silver Dollar City Attractions and discounted admissions to Herschend Enterprises’ attractions and resorts across the US for you and your dependents.
- Exclusive Admission Discounts - Complimentary tickets & discounts on season passes for loved ones.
- Food & Merchandise Discounts - Discounts on dining, drinks, and merchandise across Silver Dollar City Attractions.
- 401(k) & Profit Sharing - The Profit Sharing and 401(k) Retirement Plan is available to hosts after they have been with the Company for 3 months (Monthly Plan Entry Dates).
- Health Insurance - Affordable health plan options (co-pay, HSA, FSA) available to all full-time seasonal and year-round employees.
- Mary's Well House - Employee health center provides employees with basic office visits, x-rays, and lab work for co-pay, whether insured or not.
- Free Tuition – Earn your degree, debt-free. 100% free tuition starting day one of employment. Learn more at https://herschend.guildeducation.com/partner. See all the benefits offered through Silver Dollar City at: https://www.silverdollarcity.com/Employment/Benefits.
Equal Opportunity Employer/ Disabled/ Veterans