Patient Care Coordinator

Patient Care Coordinator
A fast-paced, growing dental office is seeking a Patient Care - Scheduling Coordinator who is cheerful, outgoing, friendly, and highly organized. Our ideal candidate is a true team player with a positive attitude and reliability. We value someone courteous and accountable, dedicated to providing an excellent patient experience. We need a team member with integrity, motivation to excel, enthusiasm, and a strong work ethic. This role requires compassion for both patients and team members and offers opportunities for personal and professional growth. We are looking for someone with:

• Customer service experience
• Dental experience and knowledge
• Dental insurance knowledge
• Thoroughly enjoys patient interaction

Responsibilities will include but are not limited to:

• Greeting patients
• Answering phones
• Confirming and scheduling appointments
• Treatment presentation
• Collecting payments
• Verify insurance benefits and set up profiles
• Assisting in working reports for collections and insurance
• Assist in end-of-day procedures
• Assist patients with financing options, insurance questions, and treatment concerns
• Communicate as needed with the team and patients
• Complete new patient paperwork upon new patient arrival
• Manage schedules to keep full and productive

Education/Experience:

• High School Diploma or Equivalent
• Knowledge of Dental Software is a plus
• Office experience desired
• Good interpersonal skills to maintain effective rapport with patients, dentists, other team members, and the community
• Knowledge and experience with dental insurance
• Customer service or patient relations experience

Enjoy a 4-day work week working an average of 32 to 36 hours per week! Office Hours are Monday, Tuesday & Thursday 8:00 am to 5:00 pm, Wednesday 7:00 am to 7:00 pm, and Friday 7:00 am to 4:00pm. We take pride in providing the best dental care possible to our patients. We want someone who will be awesome on the phone and in person and provide the best customer care possible. We want that "right person" to grow with our team, enjoy their time at work, be challenged with what they do, and make a difference in the lives of our patients. We are looking for candidates who think long-term and are committed, responsible, organized, and punctual with daily tasks. If you are looking for a place to grow and a family-friendly environment, then you’ve found the right place!

Job Type:

• Full-time 4 days per week - averaging 32-36 hrs per week
• No Weekends!

Experience:

• Dental knowledge: 1 year (Preferred)
• Customer Service: 1 year (Preferred)

Location:

• Ripon, WI 54971 (Required)

Additional Compensation:

• Uniform Allowance

Benefits:

• Medical Insurance
• Short-Term & Long-Term Disability
• Life Insurance
• Vision (voluntary)
• Dental Benefits
• Paid Holidays
• Paid Time Off
• Matching 401(k)

Work Remotely

• No

Job Type: Full-time

Pay: $17.00 - $18.00 per hour

Expected hours: 30 – 36 per week

Benefits:

• 401(k)
• AD&D insurance
• Dental insurance
• Dependent health insurance coverage
• Disability insurance
• Employee discount
• Free parking
• Health insurance
• Life insurance
• On-the-job training
• Paid sick time
• Paid time off
• Paid training
• Referral program
• Uniform allowance
• Vision insurance

Experience:

• Dental office: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Ability to Commute:

• Ripon, WI 54971 (Required)

Work Location: In person

Salary : $17 - $18