What are the responsibilities and job description for the Eligibility Coordinator – Silver Birch of Bedford Heights (Opening Early 2027!) position at Silver Birch Living?
Eligibility Coordinator – Silver Birch of Bedford Heights (Opening Early 2027!)
Silver Birch Living is coming to Bedford Heights!
We’re opening Silver Birch of Bedford Heights in Early 2027 – an affordable assisted living community dedicated to serving seniors in the Bedford Heights area. Our mission is simple yet powerful: Inspire Purposeful Lives for All.
Are you passionate about supporting our growing senior population? Do you want to make a meaningful impact at an Assisted Living community that prioritizes exceptional resident care? We’re looking for a dedicated and detail-oriented Eligibility Coordinator to help residents and their families navigate the move-in process with ease and compassion.
What You’ll Do
As our Eligibility Coordinator, you will play a key role in welcoming new residents to our community. You will:
- Work closely with residents and families to gather and complete required documentation for eligibility and move-in.
- Support residents through application and renewal process.
- Coordinate assessments and appointments with all necessary parties.
- Communicate regularly with external agencies, partners, and internal teams.
- Prepare administrative files and submit documentation for approval.
- Ensure tax credit financial eligibility requirements are met and maintain compliance.
- Serve as a trusted guide and resource for residents and families during their transition.
- Conduct tours and manage inside sales activities to drive occupancy and achieve sales goals.
What You Bring
- Experience in senior living or housing management (preferred).
- Background in inside sales or leasing (preferred).
- 2 years of experience working with state service agencies such as Medicaid, HUD, or LIHTC.
- High school diploma or equivalent required; (Associate degree preferred).
- Strong customer service orientation and exceptional communication skills.
- Ability to manage multiple priorities effectively.
- Valid driver’s license with a clean driving record.
Why Join Silver Birch?
✅ Certified Great Place to Work® (2024, 2025, 2026)
✅ Competitive pay bonus opportunities
✅ Medical, dental & vision (BlueCross BlueShield)
✅ 401(k) On Demand Pay
✅ Generous PTO & growth opportunities
✅ Be part of opening a brand-new community
✅ Competitive pay bonus opportunities
✅ Medical, dental & vision (BlueCross BlueShield)
✅ 401(k) On Demand Pay
✅ Generous PTO & growth opportunities
✅ Be part of opening a brand-new community
Join us in bringing Silver Birch Living to Bedford Heights and inspiring purposeful lives every day.
Equal Opportunity Employer
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