What are the responsibilities and job description for the Service Tech Installer position at Silke Communications Solutions, Inc?
Silke Communications Solutions is an employee-owned, full-service, wireless communications provider with locations across the Western US. With over 50 years of experience and the commitment that comes from employee ownership, we serve a wide range of industries, including public safety, emergency dispatch, transportation, construction, utilities, and more. Our services range from provisioning, installation, and maintenance of digital radio and data equipment to the construction and maintenance of the communications facilities and towers supporting our West Coast-wide area digital network, FleetNet™, the world's largest privately owned Kenwood NXDN radio system.
With our collaborative teams and comprehensive service offerings, SCS is the industry's go-to strategic partner for wireless radio and two-way radios services and products. To deliver on our promise to customers and team members -- we're focused on hiring, training, and retaining exceptional talent. That's where you come in. Learn more at www.silkecom.com.
THE OPPORTUNITY
We are seeking to hire an advanced Service Tech/Installer who will be customer service oriented with an ability to work with a team or independently-positively and professionally. Under general supervision of the service manager to perform corrective maintenance on all electronic equipment, optimizes, maintains, and repairs 2-way and wireless communications systems as required. Provide technical assistance to field service team members when needed and other personnel in the organization. Provide occasional field support when needed for all supported equipment. Perform parts sourcing and bench repair of service parts relating to the service shop.
WHAT YOU'LL DO
- Install, service, setup, program, and maintain fixed and mobile two-way radio equipment.
- Portables, Mobiles, Base Stations, and Repeaters at various locations.
- Measure, Tune, and Align RF filters and systems.
- Duplexers, Pass Filters, Notch Filters, and Combiners
- Diagnose and troubleshoot the above-listed equipment.
- Diagnose and troubleshoot vehicle power systems.
- Performs on-site technical assistance as required, and completes special projects in a timely manner.
- Utilizes proper test equipment to perform job tasks and observe proper safety procedures.
- Makes recommendations and changes relating to procedural/operational
- Organizes and maintains assigned tools, test equipment, and work areas.
- Writes and maintains test procedures for repairable items.
- Other duties to perform as necessary or assigned.