What are the responsibilities and job description for the Office Associate position at Silk City Printing?
Job Overview
We are seeking a reliable, organized office staff employee to join our growing company. In this position, you will assist in daily operations and clerical tasks. You should possess incredible multitasking and organizational skills, be able to effectively prioritize assignments, and complete those assignments in a timely manner. A positive attitude, strong work ethic, and customer service focus are a must.
Responsibilities
- Accurately receive and process customer orders, ensuring timely delivery of order information to the production floor.
- Interpret and prioritize order requirements based on specific customer needs and production schedules.
- Complete basic bookkeeping and record keeping duties.
- Collaborate closely with multiple departments (e.g., production, inventory, and logistics) to coordinate and communicate order details and updates.
- Maintain accurate records of order statuses and internal documentation.
- Perform routine inventory counts of materials and products essential to order processing tasks.
- Use office equipment (e.g., computers, printers, copiers) to manage documentation and internal communications.
- Identify and report issues related to order discrepancies, missing information, or workflow interruptions.
- Monitor and reply to emails in a timely and professional manner.
- Complete delegated tasks independently while also supporting team and management objectives.
Skills
- High school diploma or equivalent.
- Computer literate; proficient using Microsoft Office & Excel.
- Confident using office machinery.
- Fast and proficient typist.
- Strong verbal and written communication skills; excellent customer service skills.
- 3-7 years’ experience in an office setting.
- Experience with Accounting a bonus
- Bi-lingual (Spanish) a plus.
- Strong attention to detail
Join us as an Office Associate to be an essential part of our vibrant team! Your proactive attitude combined with your organizational expertise will help us deliver exceptional service. We value energetic individuals who are eager to contribute their skills in a supportive setting that encourages growth and excellence.
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person