What are the responsibilities and job description for the IT Surveillance and Security Technician II position at Silgan?
Working for Silgan will be the best decision you make!
IT Surveillance & Security Technician II
We are seeking a skilled and reliable IT Surveillance & Security Technician II to join our Business Technology team. This position will manage and advance Silgan’s surveillance and physical security systems, including CCTV, DVRs, and door access control technology. The role combines hands-on technical work with project management, ensuring our facilities remain secure and our systems operate efficiently.
What We Can Offer You
- An inclusive and collaborative culture where every team member is valued and recognized.
- Competitive salary and comprehensive benefits, including health, dental, vision, life, disability, and AD&D coverage.
- Supplemental benefits such as pet insurance, telemedicine access, and employee perk programs.
- 401(k) plan with employer match (after eligibility period).
- Paid time off and holiday schedule.
- Tuition assistance for professional development and certifications.
- Opportunity to work in a stable, growth-oriented environment.
What You Will Do
- Provide leadership and direction for Silgan’s surveillance and door access systems across multiple sites.
- Plan, coordinate, and execute new installations, upgrades, and maintenance projects from start to completion.
- Oversee operational performance of DVRs, cameras, monitors, multiplexers, switchers, and related components.
- Configure, manage, and maintain access control systems across Silgan facilities.
- Administer and support access control technologies, including Kantech-Entrapass, Virtual Keypad, Keri, CCure, Paxton, and Premisys.
- Manage and maintain video surveillance platforms such as ExacqVision, Axis Communications, and Speco.
- Interpret technical drawings and engineering plans to ensure system accuracy and efficiency.
- Develop and maintain relationships with vendors for system maintenance, upgrades, and equipment procurement.
- Perform hardware and software installations, updates, and system integrations.
- Evaluate and monitor network and power infrastructure supporting surveillance and security systems.
- Troubleshoot and resolve technical issues to maintain system uptime and reliability.
- Maintain detailed documentation, drawings, and standards for system configuration and troubleshooting.
- Track performance metrics, uptime standards, and compliance with internal policies and safety guidelines.
What You Need to Have
- Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent work experience.
- Five or more years of experience managing surveillance, CCTV, and door access control systems.
- Hands-on experience with enterprise-grade surveillance and access control technologies.
- Familiarity with leading platforms such as Kantech-Entrapass, Virtual Keypad, Keri, CCure, Paxton, Premisys, ExacqVision, Axis Communications, and Speco.
- Proficiency with project management tools and methodologies.
- Strong knowledge of electrical and video system installation, cabling, and hardware setup.
- Experience with networking, system integration, and Windows environments (including virtual machines).
- Knowledge of architectural and control requirements for door security systems.
- Excellent troubleshooting and problem-solving skills.
- Strong written and verbal communication abilities and a customer service mindset.
Who We Are
- America’s largest metal food packaging producer.
- A company that strives toward sustainability by reducing our carbon footprint, selecting like-minded suppliers, and providing recyclable products.
Ready to grow with us?
- Be part of a team where your contributions matter. Apply now to join us at our new location: 21027 Crossroads Circle, Waukesha, WI.
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