What are the responsibilities and job description for the Front Desk Staff position at Silbert Optical?
Company Description
Silbert Optical is a family-owned eyecare practice that has proudly served the Auburn community since 1943. The practice provides comprehensive routine and medical eye examinations, as well as fittings for contact lenses and a wide selection of fashionable eyewear. Known for its knowledgeable team and friendly customer service, Silbert Optical is dedicated to delivering excellent care to its patients and creating a welcoming experience for all.
Role Description
This is a part-time, on-site position for a Front Desk Staff member at Silbert Optical, located in Auburn, NY. The role involves greeting and assisting patients, managing scheduling and appointment bookings, answering phone calls professionally, and addressing patient inquiries. Additional responsibilities include ensuring accurate data entry, processing payments, and supporting the team in day-to-day administrative tasks to maintain efficient office operations.
Qualifications
Silbert Optical is a family-owned eyecare practice that has proudly served the Auburn community since 1943. The practice provides comprehensive routine and medical eye examinations, as well as fittings for contact lenses and a wide selection of fashionable eyewear. Known for its knowledgeable team and friendly customer service, Silbert Optical is dedicated to delivering excellent care to its patients and creating a welcoming experience for all.
Role Description
This is a part-time, on-site position for a Front Desk Staff member at Silbert Optical, located in Auburn, NY. The role involves greeting and assisting patients, managing scheduling and appointment bookings, answering phone calls professionally, and addressing patient inquiries. Additional responsibilities include ensuring accurate data entry, processing payments, and supporting the team in day-to-day administrative tasks to maintain efficient office operations.
Qualifications
- Proficient in Phone Etiquette and Receptionist Duties
- Strong Customer Service and Communication skills
- Ability to use computers and demonstrate basic Computer Literacy
- Organized and detail-oriented with strong multitasking abilities
- Experience in a healthcare or optical setting is a plus
- High school diploma or equivalent required