What are the responsibilities and job description for the HVAC Outside Sales Representative position at Sila Services?
Triangle Heating, Cooling, Plumbing & Electrical – Bellefonte, PA
Outside Sales Representative / Comfort Advisor
Help Homeowners Make Their Homes More Comfortable
At Triangle Heating, Cooling, Plumbing & Electrical, we believe every homeowner deserves honest recommendations, quality workmanship, and an exceptional customer experience. For decades, we've proudly served Central Pennsylvania by providing trusted heating, cooling, plumbing, and electrical solutions backed by integrity and professionalism.
As an Outside Sales Representative / Comfort Advisor, you'll meet with homeowners to assess their comfort needs, educate them on available solutions, and recommend HVAC systems that best fit their home and budget. We're looking for a motivated, customer-focused sales professional who enjoys building relationships, solving problems, and helping customers make informed decisions.
Why Join Triangle?
- Uncapped commissions
- 8 weeks of paid training via commission draw
- High-quality company-provided leads
- Medical, Dental, and Vision Insurance
- 401(k) with Company Match
- Paid Time Off and Paid Holidays
- Company Vehicle or Vehicle Allowance (where applicable)
- Company Phone and Tablet
- Ongoing Sales and Product Training
- Career Growth Opportunities
- Year-Round Stability
- Family-Oriented Culture
The Role
As an Outside Sales Representative / Comfort Advisor, you'll meet with homeowners following technician referrals, inbound inquiries, and company-generated leads to evaluate their home's comfort needs and recommend HVAC replacement solutions. You'll educate customers on equipment options, financing, warranties, energy efficiency, and available promotions while delivering a professional, pressure-free sales experience.
Key Responsibilities
- Meet with homeowners to evaluate heating, cooling, and indoor comfort needs.
- Perform in-home assessments and recommend HVAC replacement solutions tailored to each customer's home and budget.
- Present system options, financing programs, warranties, maintenance agreements, and available promotions.
- Build trust through honest recommendations and exceptional customer service.
- Prepare accurate estimates and proposals using company software.
- Follow up with customers throughout the sales process to ensure an outstanding experience.
- Collaborate with installation teams to ensure a smooth transition from sale to installation.
- Maintain accurate customer records and sales activity within the CRM.
- Consistently achieve individual sales goals while maintaining high customer satisfaction.
- Stay current on product knowledge, manufacturer offerings, industry trends, and company promotions.
Qualifications
- Previous in-home sales, HVAC sales, home improvement sales, or outside sales experience preferred.
- Strong consultative selling and relationship-building skills.
- Excellent communication and presentation abilities.
- Self-motivated with a competitive drive and goal-oriented mindset.
- Ability to explain technical information in a way homeowners can easily understand.
- Strong organizational, time management, and follow-up skills.
- Comfortable using tablets, CRM systems, and sales software.
- Valid driver's license with an acceptable driving record.
What Success Looks Like
Success in this role means helping homeowners make informed decisions, consistently delivering an outstanding customer experience, and building lasting customer relationships while achieving individual and team sales goals. At Triangle, we believe the best sales professionals are trusted advisors who educate first, recommend honestly, and always put the customer first.
\nSalary : $125,000 - $250,000