What are the responsibilities and job description for the HVAC Maintenance Technician position at Sila Services?
HVAC Maintenance Technician - Stoneham, MA
Tired of being just another tech on the schedule? Come work somewhere that actually values what you bring to the table.
At Sila Boston, we take care of our people, invest in great tools and training, and give our techs real opportunities to grow and make great money. You’ll have steady work, a strong team behind you, and the resources of a growing company — without losing that local team feel.
If you’re good at what you do and want to work with good people who appreciate it, come see why Sila Boston is a great place to build your career.
Job Description
We are looking for an experienced HVAC Maintenance Technician who knows how to troubleshoot a system, take care of the customer, and provide the right solution.
Job Duties
Diagnose, service, repair, and maintain residential HVAC systems
Perform preventative maintenance and system tune-ups
Troubleshoot electrical, mechanical, airflow, refrigerant, and control issues
Service furnaces, boilers, heat pumps, mini splits, central AC systems, and air handlers
Explain findings and present repair or replacement options to homeowners
Identify opportunities for system upgrades and maintenance agreements
Complete estimates, invoices, and service documentation accurately
Maintain company vehicle, tools, parts, and equipment
Follow EPA, OSHA, and company safety standards
Provide a professional customer experience from start to finish
Skills & Experience
1 years of HVAC Maintenance experience
Strong diagnostic and troubleshooting ability
EPA 608 certification required
Experience with furnaces, boilers, heat pumps, mini splits, and AC systems
Knowledge of electrical and low-voltage troubleshooting
Ability to explain technical issues in a way customers understand
Comfortable presenting repair and replacement options
Valid driver's license with an acceptable driving record
Service Titan or similar field service software experience is a plus
What Success Looks Like
Shows up ready to work and follows through on commitments
Takes pride in quality work and attention to detail
Communicates clearly with customers and teammates
Works safely and follows established processes
Takes ownership, solves problems, and is willing to keep learning
Benefits
Company-provided phone/tablet
Tool and safety equipment support
Medical, dental, and vision insurance
401(k) with company match
Paid time off and paid holidays
Company-paid life and disability insurance
Paid training and professional development
Opportunities for career growth and advancement
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