What are the responsibilities and job description for the Drain Technician position at Sila Services?
As recognized leaders for all things plumbing, heating and cooling for the Eastern Massachusetts Area, our customers have come to rely on us for expert, local service, 24 hours a day. We’ve been recognized as “Best of Boston” and a “Super Service Award” winner from independent publications and we also carry an “A ” rating with the Better Business Bureau. We’re highly rated on various review sites such as Yelp, Google & Angie’s List and we have been featured in The Boston Globe, The Boston Herald and the news channel FOX25 Boston.
Boston Standard Company is a Master Plumbing, Gas-fitting & Sheet Metal Corporation with the State of Massachusetts so you can trust that your complex installation will be handled with the utmost professionalism. When it comes to your home, business or condominium, don’t take a chance with whom you hire.
- Company vehicle, gas card, cell phone, and tablet
- 401(k) with Company Match
- High-quality, Affordable Medical, Dental, and Vision Insurance
- Health Savings Account with company contributions
- Company Paid Short-Term Disability Insurance, Life Insurance, and Long-Term Disability Insurance
- Paid Holidays
- Paid Time Off (PTO)
- Parental Leave
- Tuition reimbursement
- Special deals/Discounts on a variety of services and entertainment
- Tool account
- Safety shoe reimbursement
- Family & friends discounts on services
- Yearly Performance Reviews
- Cleaning drains using provided machinery
- Using electric snakes, high-velocity water jets, and sewer cameras for inspecting drain lines
- Fixing frozen lines and steam thaw during the winter months
- Repairing underground sewers and drains using excavation methods
- Regularly communicating with Plumbing Coordinator where you are, where you've been, and where you are going
- Properly selecting invoice tasks, complete all necessary forms, complete invoice summary, and debrief call with Plumbing Coordinator
- Recommending memberships, repairs, upgrades, and replacements when it is in the best interest of the customer
- Collecting payment for services rendered at time of service
- Inputting or updating all customer equipment data into CRM
- Utilizing all pertinent marketing materials (stickers, tags, handouts, forms, etc.)
- Ensuring your truck stock is replenished and your truck bin is empty
- Confirming time sheets on tablet
- Cleaning vehicle (inside and out)
- Attending Team meetings
- Attending company provided training classes
- Staying up to date on all company sales promotions
- Conducting a vehicle inspection
- Inventorying truck stock
- Ideally, 3 years of plumbing or drain cleaning experience
- A professional, amicable demeanor
- Ability to work well under pressure
- Organization and attention to detail
- Attentiveness and patience
- Time management
- Basic computer (tablet) skills
- High school diploma or GED
- Ability to lift/carry items up to 75 lbs.
Salary : $40 - $50