Lead Enterprise Solutions Engineer

Job Title: Lead Enterprise Solutions Engineer

Job Type: Permanent

Salary: $220,000–$250,000 OTE

Role Location: Los Angeles, CA

Visa Requirements: No sponsorship provided.

The Company

Our client is an emerging nationwide technology leader headquartered in Atlanta, Georgia, dedicated to transforming public safety and security through an AI-driven platform that empowers communities—cities, businesses, schools, and law enforcement—to create safer environments. Their intelligent, full-service solution, trusted nationwide, combines cutting-edge hardware, software, and analytics to deliver actionable evidence that solves and deters crime. In 2024, they empowered thousands of clients, from innovative startups to major agencies, to make data-driven decisions without compromising transparency or privacy. With over $700M in venture capital from top-tier investors and a valuation exceeding $7.5B, they are scaling rapidly to reduce US crime by 25% in three years. Join their passionate, inclusive team to make a career-defining impact.

Role And Responsibilities

As an Enterprise Solutions Engineer, you’ll be a trusted advisor embedded in the deal cycle, guiding clients from discovery to sign-off to maximize the value of their AI-driven platform. Partnering with Enterprise Account Executives, you’ll craft tailored solutions that address customer pain points, drive operational impact, and deliver measurable ROI for law enforcement and commercial organizations. Your key responsibilities include:

• Leading discovery sessions to uncover customer requirements, success metrics, and process gaps in public safety and security workflows.
• Delivering compelling in-person and virtual demonstrations, aligning platform capabilities (hardware, software, AI) with client priorities.
• Designing scalable deployment strategies that integrate our platform with existing systems, ensuring seamless adoption.
• Drafting Statements of Work (SOWs) and Proof of Concept (POC) plans to drive successful implementations.
• Articulating our platform’s competitive differentiators to position its unique advantages in crime prevention and loss mitigation.
• Guiding clients through final sign-off, securing buy-in by showcasing measurable outcomes, such as 30% faster investigative workflows.
• Contributing to internal playbooks and training to scale solution engineering impact across the organization.
  
  
  

Job Requirements:

• Education and Experience: Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field, with 4 years of sales engineering or technology sales experience.
• Required Qualifications:
• Proven track record leading technical discovery sessions, tailoring demos, and aligning solutions to customer objectives in high-stakes environments.
• Strong ability to connect platform capabilities (SaaS, hardware, AI, integrations) to solve specific pain points and deliver measurable value.
• Exceptional presentation and communication skills to deliver compelling demos and influence stakeholders at all levels.
• Experience partnering with Account Executives to accelerate deal cycles, including drafting SOWs, POCs, and responding to RFPs/RFIs.
• Solid understanding of SaaS platforms, with the ability to design scalable deployment strategies.
• Strong problem-solving skills to translate complex technical capabilities into practical solutions for public safety and commercial clients.
• Preferred Qualifications:
• Experience with real-time video, physical security systems, or Video Management Systems (VMS).
• Knowledge of public safety, security, or commercial loss prevention, with familiarity in crime mapping or mapping tools.
• Certifications in relevant technologies (e.g., AWS, Azure, UiPath) or sales methodologies.
  
  

Benefits:

• Competitive Compensation: $220,000–$250,000 OTE,
• Comprehensive Health Coverage: Health, dental, and vision insurance, plus life insurance and mental health support.
• Generous Time Off: 4 weeks paid time off 10 paid holidays to ensure work-life balance.
• Retirement and Wellness: 401(k) with matching, plus wellness programs and gym membership.
• Impactful Work: Drive transformative outcomes in public safety, helping reduce crime by 25% over three years.
• Innovative Environment: Work with cutting-edge AI, hardware, and SaaS technologies, collaborating with top-tier clients and teams.
• Supportive Culture: Thrive in a results-oriented, inclusive environment that fosters strong remote relationships and rewards action.
  
  
  

Accessibility Statement:

Read and apply for this role in the way that works for you by using our Recite Me assistive technology tool. Click the circle at the bottom right side of the screen and select your preferences. We make an active choice to be inclusive towards everyone every day. Please let us know if you require any accessibility adjustments through the application or interview process.

Our Commitment To Diversity, Equity, And Inclusion

Our mission is to empower every person, regardless of their background or circumstances, with an equitable chance to achieve the careers they deserve. Building a diverse future, one placement at a time.

Check out our DE&I page here