What are the responsibilities and job description for the Digital Trading Manager position at Signet?
Hybrid role working a minimum of 2 days a week from our Croxley Park office Watford
At Signet, we’re more than just a retailer — we create meaningful moments. From life’s biggest milestones to everyday celebrations, our brands help customers mark what matters most.
As part of our ambitious growth plans, we are continuing to invest in our digital capabilities — strengthening our platforms, enhancing customer experience, and expanding our digital team. With several new roles being created, this is an exciting time to join Signet as we build a best-in-class digital function to support our future growth.
We’re looking for a commercially driven, data-savvy Trading Manager to lead our digital trading performance and help us deliver exceptional online experiences that truly sparkle.
The Role
As Trading Manager, you’ll take ownership of our end-to-end digital trading performance, driving revenue growth through data-led decision making, continuous optimisation, and seamless customer journeys.
You’ll be at the heart of our eCommerce operation — shaping trading strategy, executing campaigns, and unlocking opportunities to maximise conversion, engagement, and commercial performance.
This is a role for someone who thrives in a fast-paced environment, loves solving complex challenges, and knows how to turn insight into action.
What you will be doing in the role:
- Own and deliver the digital trading strategy, aligned to ambitious commercial targets
- Drive online sales performance, identifying risks and opportunities to maximise results
- Lead the onsite customer journey, optimising every touchpoint across devices
- Use data, analytics and A/B testing to continuously improve conversion and engagement
- Oversee product merchandising, navigation and taxonomy to enhance performance
- Plan and execute promotional campaigns and trading calendar activity
- Take accountability for forecasting, reporting and trading insights
- Collaborate with Marketing, UX, Tech, Analytics, Finance and Commercial teams
- Partner with Buying & Merchandising to align range, stock and availability
- Lead and develop a high-performing trading team
What you will bring to the role:
You’re a commercially minded digital expert who combines analytical thinking with creative problem-solving:
- Proven experience in eCommerce trading or digital merchandising
- Strong track record of driving online sales growth
- Advanced analytical skills (Excel, Adobe Analytics, Content Square or similar)
- Expertise in customer journey optimisation and CRO
- Strong understanding of onsite merchandising and search optimisation
- Experience working cross-functionally and influencing stakeholders
- Confident managing multiple priorities in a fast-paced environment
- A natural leader who can coach, inspire and develop others
We offer a fantastic job and more…
We are passionate about our profession, and together we can help you realise your full potential. Come and be part of Signet Jewelers and enjoy the following fantastic benefits:
- Competitive salary
- Generous discount of up to 30% off our fabulous products from day one.
- An annual enhanced discount to celebrate the day you joined our team.
- Retirement Savings plans which offer flexibility in the way you save for the future.
- Immediate Life Assurance from day one.
- A minimum of 22 days holiday per year which increases after a years’ service.
- Recognised qualifications, study support and structured career progression.
- Health and Wellbeing Scheme.
- Financial Wellbeing scheme.
- Give As You Earn scheme – An easy way to support causes close to your heart.
- Real Rewards - exclusive discounts on groceries, travel and leisure.
Be part of something special!
Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 270 stores in the UK and Republic of Ireland. But that’s not all, we are part of the world’s largest retailer of diamond jewellery with approximately 2,800 stores. Just imagine where your career could take you
Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion.
We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need.