What are the responsibilities and job description for the Call Center Customer Service Agent position at Signeekwave Architecture Studio?
About job :
We are seeking a motivated and enthusiastic Call Center Customer Service Agent to join our dynamic team. This role is crucial in providing exceptional service to our customers, ensuring that their questions and concerns are addressed with promptness and professionalism. As a Call Center Customer Service Agent, you will be the first point of contact for customers, representing our brand and building positive relationships over the phone. The ideal candidate will have excellent communication skills, a friendly demeanor, and the ability to troubleshoot and resolve issues efficiently.
Salary Range : 850 - $1150 per week
Job : Full time
Location : Dallas, TX
Responsibilities :
- Answer inbound customer calls in a professional and friendly manner.
- Assist customers with inquiries regarding products and services.
- Resolve customer complaints and issues promptly and effectively.
- Document customer interactions and maintain accurate records in the system.
- Provide accurate information about billing, account status, and product features.
- Follow up on customer requests and ensure timely resolution.
Requirements
Bonus Points :
Let’s create your dream career and make an impact together! Apply today.
Salary : $850 - $1,150
