What are the responsibilities and job description for the Warranty Supervisor position at Signature Homes NSH Corp?
Signature Homes is a 100% employee-owned company operating in both Birmingham, AL and Nashville, TN. Our mission as a company is to enhance the lives of our homeowners by creating great communities, understanding their lifestyles, and providing a world class building experience. We are a company full of passionate, hard-working people that focus on teamwork, serving our customer, and constantly innovating our product.
Signature Homes is currently looking for a Warranty Field Supervisor in our Nashville, TN market. This is a field position, and not an office role. The right candidate will have demonstrated success in solving customers concerns and delivering high levels of customer satisfaction in a very fast paced environment.
Responsibilities:
-Assess, schedule, and supervise warranty repairs for homeowners
-Ensure that all repairs are made to Signature Homes high standards
-Perform walk-thru with Homeowners to inspect all concerns
-Monitor and ensure that the repair schedule is maintained
-Perform minor repairs
Qualifications:
High School Diploma or GED
2 years of construction experience or face to face customer service experience required
The person in this role will be self- driven, have strong attention to detail, and excellent time management skills. This person should also have the ability to interact with customers, sub-contractors, and builder superintendents in a professional manner.