What are the responsibilities and job description for the Warehouse Specialist position at Signature Heating Cooling and Plumbing?
About Company:
Signature Heating, Cooling, Plumbing, and Electrical is a trusted service provider in Albuquerque, NM, specializing in comprehensive HVAC, plumbing, and electrical solutions for residential and commercial clients. With a commitment to excellence, the company offers a wide range of services, including installation, repair, and maintenance, ensuring comfort, safety, and efficiency in every home and business. Known for its skilled technicians and exceptional customer service, Signature is dedicated to providing high-quality workmanship and reliable solutions tailored to meet each customer’s unique needs. Whether it's keeping your home cozy year-round, ensuring your plumbing runs smoothly, or addressing electrical issues, Signature Heating, Cooling, Plumbing, and Electrical is the name you can count on in Albuquerque.
Job Summary
The Warehouse Specialist serves as the primary touchpoint for new and existing inventory and leads other warehouse personnel in regular tasks associated with inventory and warehouse management.
Duties & Responsibilities
- Leads warehouse personnel who receive, stock, rotate, and pull product
- Utilizes technology to ensure the inventory process is modernized to maximize equipment and material margins, inventory availability and workflow
- Ensures that all work is performed in compliance with safety practices
- Receives and documents daily shipments in a timely manner
- Conducts weekly cycle counts and reconciles to the service management system to address discrepancies
- Provides daily reports on inventory on hand, usage, and shortages
- Monitors workflow and ensures proper inventories are pulled for daily routes
- Maintains warehouse systems to reflect accurate and up-to-the-minute levels of product, inventory levels, and accurate product master setup
- Timely communicates with stakeholders regarding voids, delays, or other product changes that may affect availability/delivery; discusses alternate product solutions when necessary to meet demand
- Works with department managers to ensure warranty items are processed in a timely manner
- Proactively communicates with vendors as needed to ensure timely delivery of ordered products and equipment
- Maintains the warehouse’s workflow to ensure general cleanliness, organization, layout and design in a way that will ensure maximum space utilization
- This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive, but representative; other duties may be assigned.
Competencies for Success
- Communication
- Customer Focus
- Dependability/Productivity
- Interpersonal Skills
- Organization Skills
- Quality
- Results Orientation
- Computer Skills
- Results Driven
- Sense of Urgency
- Teamwork
- Technical Skill
Required Skills & Abilities
- Experience with inventory software
- Communication skills including verbal, written, and the ability to connect with a wide range of people and behavior styles
- Forklift certification
Education & Experience
- 1-2 years of relevant experience in warehouse or related operations
Physical Demands
- Must be physically able to lift, lower, push, and pull objects of up to 50 lbs. unassisted
- Ability to stand, walk, climb, bend, stoop, and crouch for extended periods of time
Work Environment
Warehouse environment
Work Schedule
Generally, Monday through Friday 8AM to 5PM
Remote Work Eligibility
Not Eligible
Supervisory Component
No
Managerial Component
No
Confidentiality Component
No